Voxeo Acquires Vocomo Customer Base and VoiceXML IVR Platform Technology
Acquisition Further Accelerates Voxeo’s Rapid Growth in the Premise-Based IVR Platform Market
Orlando, FL – October 12, 2005 – Voxeo Corporation announced today that it has acquired the customers, support contracts, and VoiceXML platform products of Vocomo Software Corporation. Voxeo will support existing Vocomo customers, provide Vocomo platform bug fixes and enhancements, and sell new customer licenses for the Vocomo platform. Voxeo has also hired Vocomo's support staff in order to ensure a seamless support transition.
The acquisition adds over 100 new Vocomo enterprise accounts to Voxeo’s premise IVR customer portfolio. In addition, Vocomo technology will be incorporated into Voxeo's own VoiceCenter 7.0 IVR platform release, due in 2006. Vocomo customers with active support agreements will receive a free software upgrade to the combined platform.
"Early this year, Voxeo launched its award-winning VoiceCenter Fusion products,” said Clegg Ivey, Vice President of Strategy and Operations at Voxeo, “In the first three quarters of 2005, we've sold four times as many customer-premise Fusion servers as we projected. This rapid growth reaffirmed our emphasis on expanding our premise IVR business, and Vocomo presented us with an excellent opportunity to do just that.”
Nancy Jamison, Principal Analyst at Jamison Consulting adds, "This looks like another strong move for Voxeo in the premise-based IVR platform market. It has been an exciting year for Voxeo in the premise space, possibly due to pent-up demand for a premise-based version of Voxeo's VoiceCenter Hosted IVR platform. With the addition of the VocomoVoice technology and customers, Voxeo expands both its offering and its enterprise base.”
Vocomo’s standards-based IVR platform bundles a VoiceXML 2.0 interpreter, multi-vendor speech recognition and text-to-speech capabilities, a web management console, an IVR application debugger, and Windows and Linux OS support into an affordable, easy-to-use, turnkey package for enterprise IVR customers. These features will all be retained in the merged VoiceCenter 7.0 product.
"Our goal is to make this transition as easy as possible for Vocomo's customers," said Jonathan Taylor, President and CEO of Voxeo. "We look forward to delivering Voxeo’s unbeatable support and service to those customers - and to furthering Voxeo's leadership position in standards-based telephony platforms through a combination of organic growth and strategic acquisitions."
About Voxeo:
Voxeo Corporation is the leading provider of standards-based, hosted, and customer premise IVR solutions to Fortune 500 and other innovative companies. These solutions extend versatile IP and XML technologies to make it easy to create, deploy, and maintain the widest variety of telephony applications. Voxeo customers, VARs, resellers, and channel partners leverage these solutions to enhance customer care, reduce costs, and generate new sources of revenue. For more information, visit www.voxeo.com , or call +1 (407) 418-1800.
Media Contact:
Steve Sax
(407) 418-1800
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