Service and Operational Update for Customers Affected by Hurricane Rita

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Cameron Communications is fully operational, restoring service and communications options to Cameron Parish.

Cameron Communications today announced the restoration of telephone and data service to key disaster relief areas.

"Cameron Communications feels very strongly about helping our customers stay connected and we take our commitment to the community very seriously. We are doing everything we can, as quickly as possible, to get life back to normal…regardless of how long it takes,” said George Mack, President and General Manager of Cameron Communications. “Last week we successfully restored voice, data, and fax lines to the Cameron Parish Courthouse. As you know, after Hurricane Rita hit, the Courthouse was the only building left standing in Cameron. Cameron Parish has been our home for nearly 80 years and we want the community to know we’re here, we’re working, and we’re rebuilding. Cameron Communications is open for business and ready to serve.”

Most communications in lower Cameron Parish were affected as a result of Hurricane Rita; however Cameron Communications fiber connectivity is intact, enabling us to provide immediate voice and data services.

As of 10/11/05, Cameron Communications restored service to the following areas:

  •     100% of Grand Lake and Hackberry, including internet and video service
  •     100% voice and data service to Carlyss, as a result of fiber connectivity from Carlyss to Lake Charles, Grand Lake, Creole, Cameron, Johnson Bayou and Hackberry
  •     Phone, data, and fax service to the Cameron Parish Courthouse
  •     Phone service to “Camp Cameron” and the Cameron Recreation Center

Cameron Communications is working around the clock to replace damaged equipment and restore service in all areas. To expedite the restoration process, Cameron Communications has deployed its disaster recovery team to the affected areas. Our goal is to return connectivity to lower Cameron Parish area (Cameron, Creole, Grand Chenier, and Johnson Bayou) within the next two weeks. We appreciate the patience and support from our customers during this difficult time.

In areas where service has been unaffected, restored, or temporarily interrupted, we are accepting new work orders. To place orders for new service or to redirect calls from a temporarily out of service phone number to a complimentary voicemail box, please call 800-737-3900. Our current office hours are from 8am to 5pm and we will make every effort to process your requests as quickly as possible.

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David Goldstone