GEOCOMtms Minimizes Risk with Customer Satisfaction Guarantee
GEOCOMtms, a global provider of Fleet Management solutions for local pickup and delivery, announced today the launch of A.MAZE Satisfaction?, a first of a kind performance guarantee that ensures total customer satisfaction. Built around the company’s best-in-class solutions and proven implementation methodology, the guarantee is designed to eliminate the risk for organizations that want to leverage technology to improve fleet operations.
Atlanta, Georgia (PRWEB) October 14, 2005 -- GEOCOMtms, a global provider of Fleet Management solutions for local pickup and delivery, announced today the launch of A.MAZE Satisfaction?, a first of a kind performance guarantee that ensures total customer satisfaction.
Built around the company’s best-in-class solutions and proven implementation methodology, the guarantee is designed to eliminate the risk for organizations that want to leverage technology to improve fleet operations.
Key components of the program include:
| | - Clearly Documented Performance Objectives
- Results-Driven Project Management
- Benefits Within 90 Days
- Quarterly Performance Audit
- Ongoing Measurement & KPI Tracking
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“A.MAZE Satisfaction is the result of months of work with our customers and internal evaluation to identify the best methods to quantify and maintain the value GEOCOMtms delivers through our technology and project-deployment process,” said Michael Nark, president and chief executive officer of GEOCOMtms. “This program is a visible demonstration to our customers that the entire organization is focused on a common goal – minimizing their risk and maximizing their profits. And we are prepared to stand behind our customer commitments with this performance guarantee.”
An industry first, GEOCOMtms’ A.MAZE Satisfaction guarantee aligns the entire company – its people, processes and solutions – to drive outstanding value for customers of its fleet management solution. The company promises that customers will be completely satisfied with the performance of the A.MAZE Fleet Management solution within their organization. If at any time during the life of a customer’s subscription agreement they feel that their expectations are not being met, they can void the agreement and all future obligations will be cancelled – no questions asked.
About GEOCOMtms:
GEOCOMtms gets things moving with fleet management solutions that make local pickup and delivery operations run smoothly. Everyday, leading organizations choose the company’s A.MAZE? suite to direct thousands of vehicles from hundreds of depots and distribution centers. With tools for territory design, route planning, dispatch, mobile communications, and fleet tracking, A.MAZE is the first fully integrated solution developed specifically for local P&D. Busy logistics executives depend on A.MAZE because it delivers enterprise visibility and complete control over fleet operations. And that translates into greater asset productivity, improved cash flow, and increased return on capital. By partnering with GEOCOMtms, customers like McPherson Oil Products, NAPA Auto Parts, Purolator Courier, and Velocity Express have reduced operating costs while raising the level of customer service they provide. For additional information, please visit www.GEOCOMtms.com.
GEOCOMtms Contact
D. Scott Beaver
Dir., Product Marketing
phone: 770.803.0295 x104
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