Retell - Perfect, Performance Enhancing Sense at Call Centre Expo

Hundreds of visitors flocked to Retell’s stand at Call Centre Expo on September 28th and 29th. The main attraction was Retell’s latest low cost, feature rich solution for call centres, Sense, due to be launched early in 2006.

(PRWEB) October 16, 2005 -- Hundreds of visitors flocked to Retell’s stand at Call Centre Expo on September 28th and 29th. The main attraction was Retell’s latest low cost, feature rich solution for call centres, Sense, due to be launched early in 2006.

Richard Herman, Director at Retell says, “Many companies sell systems to record calls. At best an effective call recording solution will help to energise and empower staff, increase productivity and improve the customer experience. At worst, and if calls are difficult to find it can become a wasted resource used only in emergencies.”

Sense is designed to help to resolve issues before they become problems - not just a call recording solution but a way to change behaviour.

Retell also teamed up with top call centre training expert, Suzy Dunn from InnerVision on the stand. Steve Cobley, Head of Business Development says ‘Suzy provided visitors with an insight into how InnerVision’s training skills and Retell’s products could rapidly boost confidence and improve performance. One lucky company Tyco ADT based in Manchester won the prize draw of a free one day training session with InnerVision.

www.retellrecorders.co.uk Or call Sales on 01932 730891 / Quote CCE05
Or
Call InnerVision on 01932 887124

Written by
Miss Jo-Anne Howard
Marketing Department
Retell Limited
T: 01932 730898

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