PEMSTAR Chooses Kinaxis RapidResponse™ as Software of Choice for Strengthening Responsiveness to Shifting Customer Demands

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Global EMS provider leverages RapidResponse to achieve superior response management results.

We believe RapidResponse will empower our buyers and planners to make accurate decisions efficiently, and will enable them to provide real-time information when our customers need it

Kinaxis™ Corporation, formerly Webplan, a provider of Response Management solutions that deliver operations performance management for manufacturing by rapidly responding to change at the point-of-action, today announced that PEMSTAR Inc., a leading provider of global engineering and electronics manufacturing services (EMS), has chosen to deploy Kinaxis’ RapidResponse software at three of its North American manufacturing sites.

PEMSTAR offers its engineering and manufacturing services to industry giants such as IBM, Motorola, and Applied Materials. With a stated commitment to understanding customer needs and delivering concept-to-customer service solutions across the complete product life cycle, responsiveness is mission critical.

With an increasing trend in customers’ product mix towards lower volumes and higher customization configurations, PEMSTAR faces a very dynamic demand picture. In response to this challenge, PEMSTAR requires a solution that offers the flexibility to sense and respond to a constant stream of demand, supply and product changes, and the visibility to see the potential impact on operations prior to committing to a course of action. Also key to their selection of RapidResponse, was the ease and speed of deployment and time-to-value. Through Kinaxis’ first-rate deployment and training services, RapidResponse is expected to be fully implemented within 12 weeks and offer immediate value to a broad user-base.

“We believe RapidResponse will empower our buyers and planners to make accurate decisions efficiently, and will enable them to provide real-time information when our customers need it,” said Mike Miller, executive director of Corporate Business Systems for PEMSTAR. “With the accelerating dynamics of the market and the increasing expectations of our customers, it’s more important than ever to demonstrate our responsiveness, flexibility and reliability.”

PEMSTAR will use RapidResponse to improve operations performance across its global supply chain, with a specific focus on operational effectiveness in the areas of portfolio management, inventory liability and turns, and real-time information flow.

“PEMSTAR operates in a highly-competitive, demand-driven industry. Customer responsiveness is a key differentiator among EMS providers,” said Randy Littleson, vice president of Marketing for Kinaxis. “We are proud that after having examined various other options, PEMSTAR recognizes the value of RapidResponse in offering the tools they require to enable supply chain agility. We look forward to continuing a positive, long-term relationship with them.”

About Kinaxis

Kinaxis stands alone in delivering Response Management solutions that provide operations performance management for manufacturing. RapidResponse extends beyond traditional supply chain planning systems to allow global leaders such as Casio, Coty, Honeywell, Jabil Circuit, Raytheon and Solectron to access real-time information; quickly collaborate to reach optimal decisions that align with corporate objectives; and rapidly drive effective action when faced with constant changes at the point-of-action. For more information, visit the Kinaxis web site at or the company’s blog at


PEMSTAR serves the industrial, medical, communications, computing, data storage, aerospace, and defense markets by providing engineering, manufacturing and fulfillment services to its customers in those markets. The company provides a worldwide footprint with engineering and manufacturing facilities in Europe, Asia, and the Americas, allowing PEMSTAR to provide the services their customers need, wherever they need them in the world. More information on PEMSTAR can be found at

Copyright (c) 2005 Kinaxis Corp. All rights reserved. Kinaxis and Kinaxis Live Scorecard are trademarks of Kinaxis Inc. All other brands and product names are trademarks or registered trademarks of their respective owners and should be treated as such.

For more information please contact:

Lori Smith

Tel: +1-613-592-5780 ext. 5297

Brittany Morris

Ruder Finn

Tel: +1-312-329-3983

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