WebForPhone Adds Physician Referral to Healthcare Speech/Telephone Self-Services for Plan Members and Providers of Health Services

NetXentry LLC's WebforPhone, the leader in speech recognition for accessing the Internet, via any phone, announces it initiated Physician Referral by speech/phone self-service for Independence Blue Cross. WebForPhone’s speech based self-services for Health Insurance include Eligibility, Claims, Provider-Directory-Assistance and Customer-Surveys.

Philadelphia, Oct. 2, 2005/-- NetXentry LLC's WebforPhone, the leader in speech recognition for accessing the Internet, via any phone, announces it initiated Physician Referral by speech/phone self-service for Independence Blue Cross. WebForPhone’s speech based self-services for Health Insurance include Eligibility, Claims, Provider-Directory-Assistance and Customer-Surveys.

WebForPhone uses the infrastructure and business logic of Health Insurance companies’ websites to provide exactly the same services as by Internet. This reduces the time, labor and cost of installation of the speech-based self-services, improves customer satisfaction and reduces cost of operation.

Providers and members can dial the WebForPhone platform. They can interact easily in speech, communicate needs and data, and the platform logs-on to the respective website and executes its functions.

About WebforPhone:
Founded in 2000 by a group from University of Pennsylvania who recognized the enormous emerging market for innovative telephone speech recognition browsing of the Internet. WebforPhone is a finalist for the Ben Franklin Emerging Business Award for Innovative Service. WebforPhone builds, manages and hosts services, for over 20 large enterprises, mainly in the Healthcare, Retail, Financial, and Insurance industry verticals. Clients benefit by having more satisfied customers, more productive staff, low cost of entry, fast installation and rapid ROI. Please visit www.webforphone.com or call 215-854-0555.

About Independence Blue Cross:
Independence Blue Cross is the leading health insurer in Southeastern Pennsylvania. Nationwide, IBC and its affiliates provide coverage to nearly 3.5 million people. For more than 65 years, Independence Blue Cross has offered quality health care products and services tailored to meet the changing needs of members, employers, groups and providers. In September 2005, Independence Blue Cross’s Personal Choice was rated the No. 1 PPO in the nation and its Keystone HMO was ranked the No. 1 HMO in the region by health care consumers in a leading independent consumer magazine.

Contact for WebForPhone:
John Wood, Vice President Health Care Sales
(215) 854-0555 x222

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