Incognito Appliance Helps Small Broadband Providers Affordably Deploy Multimedia Services

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Incognito Software today announced the newest innovation in affordable device provisioning: the Broadband Command Center (BCC) Appliance, a software-and-hardware package designed for small- to medium-sized broadband operators with hundreds to thousands of subscribers.

We want to open up the market to more operators, making it easy and affordable to offer triple-play services

Incognito Software today announced the newest innovation in affordable device provisioning: the Broadband Command Center™ (BCC) Appliance, a software-and-hardware package designed for small- to medium-sized broadband operators with hundreds to thousands of subscribers. Offering pre-installed software, workflow automation, and built-in reliability, the BCC Appliance helps service providers deploy high-speed data, VoIP, and video bundles quickly and efficiently. Pricing for the appliance reflects Incognito’s objective to keep the total cost of ownership low and bring return on investment to the operator in months rather than years.

Now local community operators can deliver individualized, triple-play broadband services with fast turnaround and minimal expenditure. The appliance automatically brings customer premise equipment (CPE) online according to the operator’s pre-set rules and dynamically configures CPE based on each subscriber’s unique selection of services. Supported CPE devices include: cable modems, residential gateways, and SIP or PacketCable multimedia terminal adapters (MTAs) and IPTV set top boxes. Before granting network access, the appliance can confirm the subscriber’s billing and service options through an existing customer service system.

To further reduce costs for operators without specialized triple-play or provisioning expertise, the software is pre-installed on servers, creating a virtually plug-and-play solution. There is no need to hire additional IT personnel or take part in extensive training. GUIs and wizards enable fast setup. The appliance is also available as a redundant server pair for 5-nines reliability to prevent business disruptions.

“We want to open up the market to more operators, making it easy and affordable to offer triple-play services,” comments Patricia Steadman, CEO of Incognito Software. “Service providers that offer triple-play bundles have the lowest customer churn rates, and automated provisioning systems can save them as much as 20% in subscriber activation costs by minimizing truck rolls and manual administration. Plus, these IP-based services are tremendously valuable to multi-dwelling unit (MDU) property owners who can now monetize VoIP and video services where only tiered Internet services were once available. Our years of testing and development also mean that broadband providers can trust the product to work dependably.”

The BCC Appliance is available now from Incognito Software. For more information, visit http://www.incognito.com/products/BroadbandCommandAP/overview.jsp

About Incognito Software

Founded in 1992, Incognito Software helps communications service providers and large enterprises quickly and cost-effectively deploy high-reliability data, voice, and video networks using automated IP address management, domain management, and provisioning systems. Our software provisions over 30 million IP address and DNS records for customers in North and South America, Europe, and Asia-Pacific. We offer unparalleled customer support and partner with leading software and hardware vendors worldwide.

Media Contact

Simon Leech

sleech@incognito.com

Incognito Software Inc., Suite 500 – 375 Water Street, Vancouver, BC V6B 5C6    

P: 604.678.2865 F: 604.688.4339 W: http://www.incognito.com

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