Alsbridge, the Advisors on Outsourcing, Shared Services and Offshoring, Put the Cat Amongst the Pigeons in an Article on Why Major Outsourcing Firms Struggle With Payroll

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Rachel Anderson, Senior Consultant and Payroll Outsourcing specialist at Alsbridge, the Independent Advisors on Outsourcing, Shared Services and Offshoring, releases an article today that will shed light on why the Outsourcing Industry in Europe has recently seen several large payroll deals in difficulties. In this short, straight-to-the-point article, Rachel Anderson tackles the reasons why payroll outsourcing is different from other functions in F&A and HR where the number of outsourcing success stories grow on a daily basis.

Rachel Anderson, Senior Consultant and Payroll Outsourcing specialist at Alsbridge, the Independent Advisors on Outsourcing, Shared Services and Offshoring, releases an article today that will shed light on why the Outsourcing Industry in Europe has recently seen several large payroll deals in difficulties. To read ‘Payroll Outsourcing – Why Can’t the Big Players Get it Right’ in full click here: http://www.alsbridge.com/outsourcing_leadership/payroll_outsourcing.shtml

In this short, straight-to-the-point article, Rachel Anderson tackles the reasons why payroll outsourcing is different from other functions in F&A and HR where the number of outsourcing success stories grow on a daily basis. In doing so, she reveals why the major outsourcing firms are struggling to deliver payroll services, while smaller companies have been doing this successfully for years.

Rachel Anderson comments: “one of the key reasons is that the bigger outsourcing suppliers are seeking to commoditize payroll services in the same way as simpler, more standardized processes." This, she claims, has in the past led to several misjudgments in setting up payroll outsourcing contracts.

Her article cites ‘not enough time given to the knowledge transfer’, ‘sub-optimal hiring profile’ and ‘overly optimistic expectations of efficiencies’ as the main misjudgments that have led to increasing pressure on delivery organizations.

Addressing what can be done to ensure a successful payroll outsourcing deal, Rachel Anderson affirms that when suppliers and their clients work closely together with a mutual aim of success, a quality, cost effective deal can result: “payroll is varied and complex so it is much harder to drive out costs. It can be successfully outsourced, but suppliers must be prepared to adapt their delivery models.”

About Alsbridge

Alsbridge (http://www.alsbridge.com) is the premier consulting firm providing unbiased advice on Outsourcing, Shared Services and Offshoring. With global presence across North America, Europe and Asia Pacific, we provide clients with unmatched experience and in-depth industry knowledge. We help clients reduce costs, improve processes and maximize shareholder value through the use of both onshore and offshore Outsourcing and Shared Services.

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Helen Ricardo
ALSBRIDGE
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