Cerado's 'Social Customer Manifesto' Named 'Best CRM Blog of 2005'

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"The Social Customer Manifesto," a weblog written by Cerado co-founder Christopher Carfi, has been named "Best CRM Blog of 2005" in voting by readers of SearchCRM.com. Throughout October and November 2005, readers were asked to judge over a dozen CRM-oriented blogs on a variety of traits including personality, usefulness, content and likelihood to encourage return visits. When the votes were tallied, The Social Customer Manifesto came out on top as the best CRM blog of 2005. The Social Customer Manifesto blog and accompanying business podcast can be found at http://www.socialcustomer.com .

"The Social Customer Manifesto," a weblog written by Cerado co-founder Christopher Carfi, has been named "Best CRM Blog of 2005" in voting by readers of SearchCRM.com. Throughout October and November 2005, readers were asked to judge over a dozen CRM-oriented blogs on a variety of traits including personality, usefulness, content and likelihood to encourage return visits. When the votes were tallied, The Social Customer Manifesto came out on top as the best CRM blog of 2005.

Started in July, 2004, The Social Customer Manifesto has consistently provided commentary and conversation on a variety of topics that have included not only customer relationship management, but also sales, marketing and general business as well. Most importantly, these conversations center around the increasing power of the customer in business relationships. Recent topics have addressed the issues of:

  • Customer satisfaction
  • CEO blogging
  • Word-of-mouth marketing
  • Customer collaboration using emerging technologies such as wikis
  • Enterprise social networking
  • Business book reviews
  • The increasing role and importance of customer-driven communities in business

Instead of being subjected to yet another lame, contrived press release quote, readers are encouraged to join the conversation and visit The Social Customer Manifesto blog and accompanying business podcast, which can be found at http://www.socialcustomer.com .

About Cerado, Inc.

The vision of Cerado, Inc. is very simple: to be the leading provider of services that enable a sales force to be more successful. Cerado accomplishes this by using advanced technology to provide useful, non-intrusive services to executives and sales professionals that enable them to communicate more effectively, compete more effectively, and close business more effectively. Cerado works with organizations across a number of highly competitive industries such as high tech, finance, and professional services. Cerado is privately held, and is based just south of San Francisco, California.

On the web at: http://www.cerado.com .

Ceradoâ„¢ is a trademark of Cerado, Inc. All other trademarks are the property of their respective owners.

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