Mississauga, ON (PRWEB) December 12, 2005
WolfBridge Solutions Corporation, a leading business process specialist and CRM expert, announced today that VisualSonics will be migrating to Microsoft Dynamics CRM 3.0.
VisualSonics is a leading developer of high-resolution in vivo micro imaging systems devised specifically for non-invasive small animal research. As a growing company, VisualSonics needed a CRM solution to track their growing sales effort and customer base. Originally selecting Saleslogix, they soon switched to Microsoft CRM 1.2, and now they are migrating to Microsoft Dynamics CRM 3.0.
“We chose WolfBridge as our Microsoft partner because they were able to provide the level of expert CRM support we found missing with Saleslogix,” says Steven Chakowicz, VP Business Development, VisualSonics. “Our CRM solution was critical to our company’s success and we had to absolutely rely on a CRM vendor and a solution provider who understood our business and processes. WolfBridge made a compelling case for Microsoft’s CRM, we switched from Saleslogix and we have not been disappointed.”
“We’ve been working with CRM applications and business processes for many years and we’ve watched the technology develop from its infancy to a full-fledged business solution with the launch of Microsoft Dynamics CRM 3.0,” says Don Schafheitlin, President and CEO, WolfBridge Solutions Corp. “We’re extremely excited about the increased functionality of this new Microsoft CRM version, particularly the ease and speed by which we can now configure and customize the solution for our clients based on their business process requirements.”
A major part of the appeal of Microsoft CRM for VisualSonics was the .Net platform as VisualSonics needed extensive customization to provide a close alignment between CRM and the company’s business processes. “Since Microsoft’s CRM is based on the .Net platform and has been designed to be extendable, we have been able to make many enhancements to Microsoft’s CRM ourselves.” says Miroslav Pendev, VisualSonics’ IT Director.
When VisualSonics first implemented Microsoft CRM 1.2 they started with 10 users. Now they have 45 people using the system all of the time. “Microsoft CRM is the back bone of our sales process. We feed all of our leads into the system and then track everything from start to finish. It assists us in determining which marketing efforts work and don’t work,” says Mr. Chakowicz. “We have 15 outside sales people who are out of the office all of the time and they continually use CRM through the Microsoft Outlook client. We are capturing key information about sales activity and progress which allows us to have complete visibility into our pipeline anytime we want.”
“We’re looking forward to the migration to Microsoft Dynamics CRM 3.0 and its ability to add new entities into the CRM schema to establish and track complex, multiple relationships which will allow us to better manage our distributor relationships,” added Mr. Chakowicz.
About WolfBridge Solutions Corporation
WolfBridge Solutions Corporation is a leading provider of Microsoft CRM and related add-on technologies. They provide complete CRM solutions for the Manufacturing, Business Services and Association (NPO) sectors by bringing together best-of-breed products to meet a client’s business needs. WolfBridge has successfully integrated Microsoft CRM with such diverse systems as Oracle, AccPac and mainframe based systems. Canadian clients include: VisualSonics, UCS Forest Group, Legg Mason, Ontario MD, The Greater Montreal Real Estate Board, Nielsen Media Research and Calabogie Peaks Resort. WolfBridge is a Microsoft Certified Partner. For more information, call 1 877-276-6299, or visit http://www.wolfbridgesolutions.com
Eric Rutten - Vice President
WolfBridge Solutions Corp.
(905) 276-6298 or firstname.lastname@example.org
WolfBridge Solutions is a registered trademark. All product and company names herein may be trademarks of their registered owners.
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