Effective Benefits Communications and Decision Support Solutions From Enwisen Help MemorialCare Medical Centers Successfully Execute on Health Care Cost Containment Initiative

Share Article

Initiative lowered premiums 10-30% for MemorialCare and employees, moved the 9900+ employee system to a paperless enrollment environment and made healthcare affordable for dependents of lowest paid employees

Enwisen announced today that its customer MemorialCare, one of California’s largest hospital groups with five hospitals, more than 9,900 employees and an annual payroll of $690M, successfully executed in a health care cost containment initiative that leveraged Enwisen’s AnswerSource Knowledge Center as a key component of the program’s success.

MemorialCare had a corporate strategic initiative to reduce its ever-growing healthcare costs while improving employee adoption of, and satisfaction, with, their benefit plans.

They developed a 4-tiered health care cost containment program that also included a detailed ROI analysis that helped us achieve buy-in from our C-Level executives. The four tiers included:

-Effective management of healthcare resources

-Strategic revamping of their plan design

-A move to a complete self-service environment for benefits enrollment and year-round usage

-Effective communications and decision support for enrollment and ongoing healthcare adoption and usage – for this aspect they chose Enwisen’s AnswerSource Knowledge Center.

According to Patti Ossen, Senior Vice President of Human Resources for MemorialCare, “We executed on our cost containment initiatives above and beyond expectations.” Ossen highlighted the following key successes:

-Accomplishing a 100% online, paperless enrollment. Says Ossen, “The Enwisen solutions helped all our workers to fully understand their plan options and costs. Those with little or no computer access in their jobs were able to access the system at home, with a spouse or dependent, or at internet cafes set up at all of our locations. The effectiveness of the communications contributed to 500 new employee and dependent enrollments. Additionally, the Enwisen solution helped us to be able to serve the more than 8,000 employees who enrolled in or changed benefits with only 2 service center staff.”

-Reducing healthcare premiums – for both MemorialCare and their employees – by 10-30% depending on job status and benefits eligibility.

-Holding MemorialCare’s overall increased benefits costs to under 4%, representing money saved as Memorial is a self-insured organization. Some specific examples include how MemorialCare reduced their workers’ comp costs to just 1.3% of total payroll – which is significantly below the CA state average of 6.5%. With a self insured plan, this represented cash to the bottom line.

-And, for the first time, significantly reducing premiums for those MemorialCare staff members making $17 per hour and under, thereby allowing many of these employees to enroll their dependents for the first time. The ROI projections for this increased enrollment was critical to achieving C-level buy-in for lowering premiums prior to the open enrollment period.

About Enwisen

Enwisen is the leading provider of web-based HR, Benefits and Total Compensation communications solutions for employees, managers, HR professionals and HR service centers, with customers that include YAHOO!, Jergens, W.L. Gore, Plum Creek Timber, Masco, HarperCollins, Hannaford Brothers, White & Case, Altera and Hitachi Data Systems. Enwisen was the first vendor to provide HR Communications tools in a web-based, “software-as-a-service” model – making these strategic solutions affordable for companies of all sizes and across all industries. Enwisen solutions are often deployed in a matter of weeks, and customers typically realize a 200-500% ROI in just their first year of use. For more information, visit Enwisen on the web at http://www.enwisen.com.

This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: http://www.HRmarketer.com) on behalf of the company listed above.

# # #

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Barbara Levin
Email >