More Consumers Using Cincinnati.MD to Find a Doctor; Member Doctors are Using New feedback Service to Improve Patients' Satisfaction More than Ever Before
www.Cincinnati.MD continues to grow in both consumer and doctor usage to help improve the healthcare delivered in Cincinnati. “Our vision of improving communication between the patient and doctor is really coming to life in Cincinnati. Doctor’s are leveraging www.Cincinnati.MD to attract new patients and patients are providing real time feedback that is already helping doctor’s deliver better care,” said Joe Benza, Jr, CEO of parent company Directories.MD.
Cincinnati, OH (PRWEB) December 16, 2005 -- www.Cincinnati.MD continues to grow in both consumer and doctor usage to help improve the healthcare delivered in Cincinnati. “Our vision of improving communication between the patient and doctor is really coming to life in Cincinnati. Doctor’s are leveraging www.Cincinnati.MD to attract new patients and patients are providing real time feedback that is already helping doctor’s deliver better care,” said Joe Benza, Jr, CEO of parent company Directories.MD.
Group Health Associates, the largest multi-specialty physician group in Cincinnati became Charter Members in September 2005 and started participating in the patient feedback program on November 7, 2005.
"We've been tracking our progress and are pleased to report that www.Cincinnati.MD has led to multiple new patients for GHA in the month of November. In addition to being a referral source, the site is an invaluable tool for ongoing quality improvement initiatives. Through feedback from the site, we were able to identify a wait-time issue related to working patients into a booked schedule. By following up with a patient who gave feedback, we were able to solve the problem in its infancy stages by simply developing new communication protocols for our appointment schedulers and medical assistants,” said Lisa Owendoff, Marketing Manager for Group Health Associates.
www.Cincinnati.MD is currently averaging over 100,000 unique visitors per month and already has over 7,000,000 hits since April 2005. Many of the visitors are searching for healthcare professionals, leaving feedback for their doctor and/or reading the latest news blog from Jeremy Wright and daily health tips from Julie Isphording.
“With several hundred healthcare professional premier members, we expect the number of feedback and unique visitors to continue to grow,” states Joe Benza, Jr. CEO of Directories.MD.
The www.Cincinnati.MD site is the only local website offering consumers a free, healthcare resource that provides comprehensive information, including ratings and word of mouth feedback, on over 6,900 medical professionals in Greater Cincinnati. The site also provides a medium for physicians to gain insight into their patient's satisfaction of their services to help improve the quality of care delivered. There is no .com in www.Cincinnati.MD only healthcare. www.Cincinnati.MD is owned by Directories.MD.
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