Fervent Tech rings in the New Year with an unprecedented level of customer service.

Fervent delivers customer focused ASP.NET solution for tracking client issues including email based receipts, web enabled reports, and user/project administration tools.

Tampa, Fl. (PRWEB) December 31, 2005 -- Fervent Technology Group, a Tampa based software development firm, has announced a free web based issue resolution center for its clients. Building on a core philosophy of excellent customer service and client interaction, Fervent hopes to empower clients by allowing them to become an integral part of the software development life cycle. Forums are provided for customer feedback and interaction during the alpha and beta phase of development. The issue resolution center linked from the front page of the Fervent Technology Group website (http://www.ferventtech.com) will enable this interactivity.

Adam Baran, Director of Application Development at Fervent Technology Group explains - "We want our customers to participate in our development efforts by providing feedback via a consistent and clear communication channel. Our issue resolution center provides this capability with features such as issue prioritization, robust reporting, and an email based receipt system. Internally, we have always found great benefit from issue tracking systems and we hope to derive even greater benefit by including our customers in this process. I am excited about the prospect of working more closely with our clients and delivering software with an even higher degree of refinement."

Fervent Technology Group offers a variety of solutions including thin client web based development, Win 32 application development, graphic design, secure FTP as well as database design and network support. The issue resolution center will supplement these services by allowing customers to create and track issues related to work being performed by Fervent Tech.

Fervent Tech happily serves sole proprietorships as well as small, medium and Fortune 500 sized companies in all business disciplines. Please see the following web site for more detail:

http://www.ferventtech.com