nLayers and American ITIL To Discuss Ways To Jump-Start ITIL Initiatives" In April 26 Webinar

San Jose, CA (PRWEB) April 25, 2005 -- nLayers, the leader in real-time discovery and resource optimization, today announced it will host a Webinar to discuss how IT organizations can jump-start ITIL initiatives with the use of auto-discovery and mapping technologies on Tuesday, April 26, 2005 at 11:00 a.m. PST/2:00 p.m. EST. The session will feature ITIL expert Dick Szymanski, who brings more than 20 years experience in customer support and service to his current tenure as CEO and founder of America ITIL. nLayers director of marketing, Stephanie Piche, will co-present.

In the Webinar, Syzmanski and Piche will discuss how IT organizations can begin to put together a successful ITIL game plan by using auto-discovery and mapping technologies as a cornerstone to planning advancements. Additionally, attendees will gain a better understanding of Federated Configuration Management Databases (CMDBs), Configuration Item (CI) dependencies and the new advancements in tools that propel interest in configuration management solutions as IT organizations look for ways to gain visibility and control of their environments.

If you would like to register for this event, please visit the nLayers website at www.nlayers.com, or contact Leah Bibbo at 650-340-1982 or leah@kulesapr.com.

About nLayers
nLayers flagship product is nLayers InSight, an agentless appliance that automatically discovers and maps the relationships and dependencies between applications and infrastructure components to provide a living" model of the IT environment. Unlike the limited, snapshot" views offered by other discovery technologies, nLayers time-based, three-dimensional model allows IT organizations to continuously track resource dependencies, demand, usage and service levels in real-time. For nLayers customers, this model serves as the foundation for a wide range of critical IT initiatives, including change and configuration management, IT governance, capacity planning, business service management, and business continuity planning. nLayers is a privately held, venture-funded startup headquartered in San Jose, California, and at www.nlayers.com.

# # #