University of Pittsburgh Medical Center Selects Galvanon's MediKiosk and Enterprise WayFinding Solutions to Simplify the Patient Check-in and Registration Process

Kiosks will enable the hospital to speed the check-in process, improve registration accuracy, eliminate redundant paperwork and minimize wait times

At UPMC, we strive to provide the best possible experience for our patients and visitors. By implementing these self-service kiosks, Galvanon allows us to tailor each visit to the patients unique needs

With the addition of this technology, we plan to make tremendous strides in not only creating more patient-friendly facilities but also in strengthening patient relationships.

UPMC is a recognized leader in the use of healthcare information technology, and we are pleased to be a part of their enterprise-wide technology strategy

The implementation of patient self-service kiosks represents a big step forward for the organization's patient satisfaction initiatives, and we commend UPMC for its visionary approach to improving the delivery of healthcare to its patients.

Maitland, FL (PRWEB) May 16, 2005 -- Galvanon, the patient experience company, today announced that the University of Pittsburgh Medical Center (UPMC), the largest healthcare provider in Western Pennsylvania, has selected its MediKiosk and Enterprise WayFinding solutions. Under the terms of the agreement, UPMC will pilot MediKiosk at its Montefiore location to automate patient check-in and enhance the patient registration process.

Powered by Galvanon's state-of-the-art software, the check-in kiosks will allow patients to quickly identify themselves and receive prompt and accurate directions to the appropriate function or location within the facility. The interactive registration kiosks will complement the patient registration process by engaging the patient to view and confirm demographic and insurance information, electronically sign documents and make co-payments. This self-service approach will enable the hospital to speed the check-in process, improve registration accuracy, eliminate redundant paperwork and minimize wait times.

"At UPMC, we strive to provide the best possible experience for our patients and visitors. By implementing these self-service kiosks, Galvanon allows us to tailor each visit to the patients unique needs," said Mark Hopkins, chief information officer, academic and community hospitals, at the University of Pittsburgh Medical Center. "With the addition of this technology, we plan to make tremendous strides in not only creating more patient-friendly facilities but also in strengthening patient relationships."

"UPMC is a recognized leader in the use of healthcare information technology, and we are pleased to be a part of their enterprise-wide technology strategy," said Clynt Taylor, chief executive officer of Galvanon. "The implementation of patient self-service kiosks represents a big step forward for the organization's patient satisfaction initiatives, and we commend UPMC for its visionary approach to improving the delivery of healthcare to its patients."

Galvanon's MediKiosk is part of a comprehensive suite of products that allows hospitals and clinics to provide patient self-service capabilities such as pre-registration via the Web, online BillPay and eClipboards, Galvanon's wireless patient check-in solution.

About UPMC
The University of Pittsburgh Medical Center (UPMC) is a non-profit, comprehensive academic health care system affiliated with the University of Pittsburgh Schools of the Health Sciences. Their combined mission is to provide quality patient care, educate the next generation of health care professionals and advance biomedical knowledge through basic and clinical research.

UPMC is considered the leading integrated health care delivery system in western Pennsylvania and one of the largest in the United States. UPMC has more than 39,000 employees, making it the largest employer in western Pennsylvania. With a network of 19 tertiary, specialty and community hospitals, located in both rural and urban settings; 400 outpatient sites and physician practice offices throughout western Pennsylvania; and several nursing, personal care and long-term care facilities, its services represent the full continuum of care.

About Galvanon, Inc.
Galvanon helps healthcare organizations enhance the patient experience at home, in the hospital, and in the physician's office through innovative solutions such as kiosks, Web self-service applications and technology that streamlines everyday patient interactions and improve patient flow through the healthcare process. For more information, visit www.galvanon.com/healthcare.

Press contact:
Cathi Hilpert
pr@galvanon.com
770-663-6343, ext. 223

Sales contact:
Chakri Toleti
ctoleti@galvanon.com
407-701-6975

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galvanon university of pittsburgh medical center medikiosk patient check-in patient registration enterprise software check-in kiosks self-service check-in hospitals health clinics academic hospitals

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