Commence Corporation Announces New CRM Framework
New Customer Relationship Management software can be completely customized without programming knowledge.
Tinton Falls, NJ (PRWEB) June 15, 2005 -- Commence Corporation, a leading provider of Customer Relationship Management solutions, has announced a release date of August 21, for the introduction of its new CRM Framework.
Commence Version 3.1 represents a very unique offering in this industry," says Larry Caretsky, president of Commence Corporation. For the past few years we have focused our energy on adding additional features to our product in an attempt to out-feature the competition. We have recognized that customers would be better served if they were provided with open access to the products architecture and the tools that we have used to build and customize our suite of applications. This will enable them to completely tailor their CRM solution or built add-on applications that are fully integrated with the core product".
The CRM industry and its customers have continued to mature and while many CRM vendors hype their customization capabilities, most offer nothing more than an ability to add a field or change a label without programmer intervention. This is no longer acceptable to the middle market. Commence hopes to change all of this with its CRM Framework that allows customers to completely control the functionality and growth of their CRM solution.
The CRM Framework will include a suite of ready to use applications, a database, a workflow and synchronization engine and a set of tools to enable the complete modification of the system. While some training will be required, customizations can be made without programming knowledge.
I think customers will find our functionality, customizability and price point to be very appealing," says Caretsky. Commence is already well recognized for its robustness, ease of use and low cost of ownership. The CRM Framework adds even more value at no additional cost".
The Commence CRM Framework can be deployed in-house or hosted for a low monthly fee.
About Commence Corporation
Commence is a leading provider of Customer Relationship Management solutions for growing businesses. The company maintains thousands of users through a word-wide distribution network with outlets in North and South America, Europe and Asia Pacific.
Contact Information:
Joanne Jack
732.380.9100 ext 246
www.commence.com
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