Award Winning Directory Enquiries: Directory Enquiries Agent of the Year 2005 is Announced

This year's prestigious 118 Awards were held at The Lowry Hotel, Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year's Award entrants were treated to a champagne reception and mouth watering five course meal at Manchester's first five star hotel.

(PRWEB) September 9, 2005 -- This year's prestigious 118 Awards were held at The Lowry Hotel, Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year's Award entrants were treated to a champagne reception and mouth watering five course meal at Manchester's first five star hotel.

The Agent of the Year Award was sponsored by Performance House and presented to the winner by Martin Ashfield.

"This industry champion stands out in their company acting as an ambassador for the delivery of an effective and rewarding customer experience both to the consumer and their colleagues. Myself and the nine other judges considered the agent's experience, their ambitions and what their peers had to say about them. " commented Martin.

The nominations for the Agent of the Year were:

Marli Smith – Conduit
Kay Hobman – Kingston Communications
Naomi Hall – Yellow Pages 118 24 7

The Awards judging panel was made up of experts in the market place and included representatives from The Pierz Group, Thomson Directories, Performance House, Lindley Consulting, Scansoft, Performix Technologies, Telecommunications Users Association, Volt Delta and 118tracker.com.

This agent truly deserves the title of Directory Enquiries Agent of the Year 2005.

The winner of this year's Award has not just demonstrated her commitment to the company and the desire to deliver a first class service all the time, but she has also achieved 100% for call quality in five consecutive months. With glowing testimonials from managers and colleagues, this agent truly deserves the title of Directory Enquiries Agent of the Year 2005. The winner is Marli Smith from Conduit.

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