Phoenix, AZ (PRWEB) March 7, 2005
Database Systems Corp. (DSC) has completed a major expansion of its emergency notification network. Information about our emergency network can be viewed at our http://www.911broadcast.com webpage. DSC has opened a new call facility in California to handle expanded message capacity that will augment its Phoenix call center. In addition, DSC has completed contracting and finalized testing with a major communications company to provide high volume emergency and commercial calls.
With these additions, DSC can now provide nearly 200,000 calls per hour, with emergency broadcast messages given highest priority. The multiple centers also provide redundant facilities for backup and security.
DSC provides emergency notification services for communities and organizations that need to send phone messages to its members. DSC has developed an emergency command and control system that manages emergency notification phone campaigns by distributing calls over a network of phone systems. This network control system intelligently routes phone calls based upon phone system capacity and availability to achieve the maximum rate of community notification.
Known as 911Broadcast, this emergency notification service is completely automated. Subscribers to this service can manage their own phone lists and messages. Graphical mapping systems are available to assist subscribers in selecting the members of a community to be called. Emergency phone messages can be recorded by phone and activated by touchphone responses. The alert process can also be activated from the internet or from a networked PC. Subscribers likewise can have emergency messages initiated automatically from their own computer using XML messaging to our center.
An emergency message may be a simple recorded phone message, an email, fax, or pager alert. Text messages can be automatically translated to speech using text to speech converters. TDD and TTY Messages can be sent to special phone devices for the hearing impaired. With phone messages, the called individual can be connected to an operator or agent if necessary.
911Broadcast service requires no purchase or maintenance of equipment by subscribers. Subscriptions require a setup and monthly fee plus a usage charge. Emergency broadcast phone systems can likewise be purchased. Further information regarding this service and product can be found at http://www.911broadcast.com
About Database Systems Corp.
DSC was founded in 1978 and provides products and services for the call center industry. Products include business phone systems, computer telephony products and CRM application software. Further information about DSC can be found at our website - http://www.databasesystemscorp.com. EasyIVR is our service division and provides call answering services and voice message broadcasting. This service is fully described at our http://www.easyivr.com website. For our emergency broadcasting service, visit http://www.911broadcast.com.
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