Rick Simmonds, Partner of Alsbridge, the Premier Outsourcing, Shared Services, and Offshoring advisory firm, discussed why BPO deals fail in OutsourcingLeadership.com

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Rick Simmonds, partner of Alsbridge, the premier Outsourcing, Shared Services and Offshoring advisory firm, outlines the key issues underlying why outsourcing deals fail in the January issue of OutsourcingLeadership.com. Core issues also include suppliers not being allowed to design the solution, basing deals on false economies, and the bedrock of most problems – adversarial negotiation strategies. This advice crosses through all functional areas and a number of key industries to include professional services, airline, financial services, and consumer products.

Rick Simmonds, partner of Alsbridge, the premier Outsourcing, Shared Services and Offshoring advisory firm, outlines the key issues underlying why outsourcing deals fail in the January issue of OutsourcingLeadership.com available at http://www.outsourcingleadership.com. His article discusses the results of Alsbridge research into the key reasons why outsourcing deals fail. Clear trends are evident starting with the overall process used by clients (with and without outsourcing advisors) to purchase outsourced services. Core issues also include suppliers not being allowed to design the solution, basing deals on false economies, and the bedrock of most problems – adversarial negotiation strategies. This in-depth article explores and offers practical advice from an outsourcing advisor with significant real-world experience. This advice crosses through all functional areas and a number of key industries to include professional services, airline, financial services, and consumer products.

The Outsourcing Leadership Forum offers a monthly newsletter discussing issues concerning outsourcing and shared services and contains monthly BPO and IT outsourcing articles. Each newsletter also offers thought-leadership from analysts as well as legal specialists. Rick Simmonds is a regular contributor to this forum. The Outsourcing Leadership Forum will also be offering client focused events in 2006 in New York, London, Chicago, Atlanta and Dallas. Subscription to the http://www.outsourcingleadership.com monthly newsletter will allow readers to stay updated on this exciting event series, or for more information contact Lisa Turnbull in the US office at Lisa.Turnbull@Alsbridge.com and Helen Ricardo in the UK office at Helen.Ricardo@Alsbridge.com

About Alsbridge

Alsbridge (http://www.Alsbridge.com) is the premier Outsourcing, Shared Services and Offshoring advisory firm with a staff of over 100 advisors and headquarters in Dallas, TX and London, UK. Our consultants average over 15 years experience specializing in Outsourcing, Shared Services and Offshoring transactions, and have served as managing partners and senior executives at leading firms such as Ernst & Young, Capgemini, EDS, Accenture, PwC and KPMG. We provide clients with unmatched experience and in-depth industry knowledge in reducing costs, improving service levels, and maximizing shareholder value through the use of both on and offshore outsourcing and shared services.

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Lisa Turnbull
ALSBRIDGE
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