Rafte & Company’s Dena Rafte to Speak to Greater Kansas City Chapter of the Association of Legal Administrators
Dena Rafte, founder and president of Rafte & Company, is scheduled to present, “Building a Competitive Edge: Creating a Client-Focused Firm,” to the Greater Kansas City Chapter of the Association of Legal Administrators on Feb. 16, 2006. Rafte’s presentation comes on the heels of recent surveys that illustrate just how out of touch many law firms are with their clients.
(PRWEB) January 4, 2006 -- Dena Rafte, founder and president of Rafte & Company, is scheduled to present, “Building a Competitive Edge: Creating a Client-Focused Firm,” to the Greater Kansas City Chapter of the Association of Legal Administrators on Feb. 16, 2006. Rafte & Company is a leading provider of business strategy and technology solutions for law firms and other professional services firms.
Rafte’s presentation comes on the heels of recent surveys that illustrate just how out of touch many law firms are with their clients. While clients routinely put a high value on communication, a survey published in The American Lawyer (December 2005) found that almost half (48 percent) of the law firms it polled had met with just five or fewer of their 20 top-billing clients in the last 12 months to discuss the firm’s performance. Remarkably, only one percent of respondents had met with all 20, while six percent said they had not met with any clients.
“Now more than ever clients are demanding greater access to their attorneys and their data, which for many firms requires a significant change in how the business is run,” said Rafte. “I look forward to discussing how legal administrators can enhance the business practices of their law firms to accelerate revenue growth, increase profit margins and protect brand equity, all while strengthening relationships with their clients.”
Rafte will be the featured presenter at the Greater Kansas City Chapter of the ALA’s February Chapter Meeting, which begins with networking at 11:45 a.m. on Feb. 16, at Union Station’s Zephyr Room, 30 West Pershing Road, in Kansas City, Mo. To register, RSVP to Janet Gooch by calling 816-983-8000. The cost is $25.
Editor's Note: A high-resolution photo of Dena Rafte is available for download at www.rafte.com/attachments/files/7/HBJ_Dena_1.JPG.
About the Greater Kansas City Chapter of the ALA
The Greater Kansas City Chapter of the ALA, formed in 1975, provides support to professionals involved in the management of law firms, corporate legal departments and government legal agencies. The organization is committed to offering high-quality educational programs, a newsletter and extensive networking opportunities with members, vendors and the legal community. Learn more about the Greater Kansas City Chapter of the ALA at www.kcala.org.
About Rafte & Company
Based in Houston, Rafte & Company is a leading provider of strategy and technology consulting services for law firms and other professional services firms. Established in 1983, Rafte & Company specializes in designing, implementing and managing strategic business solutions that accelerate growth by aligning a firm’s processes, infrastructure, strategy and culture with a clear understanding of the current and future wants and needs of clients and prospects. Learn more about Rafte and Company at www.rafte.com or by calling 713.993.9637 (call toll free: 800.396.9390).
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