Atlanta, GA (PRWEB) January 9, 2006
A1Express, a leading provider of nationwide same-day courier services and distribution solutions, today announced that it has created a national call center to better service new and existing courier and messenger delivery customers.
A1Express provides customers across the United States with same day transportation services. Whether the package travels within the city or across the country, A1Express has the resources and technology to handle same day transportation needs. With a continued focus on expansion of services, A1Express recently announced extended transportation abilities including intra-city bicycle messengers, fleets of drivers, warehousing and full transportation management solutions. This expansion created a need for a larger, more centralized call center to handle additional customers.
The new call center will provide customers with minimal waiting times and maximum personal contact. Customers will be routed to agents with particular skills to improve customer service and decrease the time of the phone call.
“The national call center, based at our corporate headquarters in Atlanta, Georgia, is a sign of our aggressive focus on customer service, repeat business and high on-time delivery percentages,” said Mark McCurry, President, A1Express. “It will allow us to take orders faster, work with our delivery partners more efficiently and develop better relationships with our customers.”
In addition to the expanded call center personnel, available by calling (877) 219-7737, all quotes, orders and tracking can continue to be placed through the online order entry system found at http://www.a1express.com.
A-1 Express Delivery Service, Inc. is the recognized leading provider of same-day transportation and distribution services across the country. From the headquarters in midtown Atlanta, A-1Express Delivery Service, Inc. manages the transportation, distribution and logistics for a rapidly expanding list of active clients, including many Fortune 500 companies with operations throughout the United States. For additional information, please visit http://www.a1express.com or call (877) 219-7737.