LiveTime Software Partners with LANDesk Expert Solution Provider

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Jupiter Red to offer LiveTime Help Desk integrated with LANDesk Management Suite as a key component of IT Service Management Solutions

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For enterprise-level products, they're unusually easy to install and maintain. The user interface is efficient and intuitive, and the open architecture gives straightforward integration with existing systems.

LiveTime Software, a leading developer of J2EE based support solutions, today announced a new partnership with UK LANDesk Expert Solution Provider, Jupiter Red. Under the terms of the agreement, Jupiter Red will resell LiveTime Help Desk and Support Desk as key components of its IT Service Management and Desktop Support systems.

Jupiter Red now offers out-of-the-box integration between LiveTime Help Desk and LANDesk Management Suite. The LiveTime Help Desk user interface will provide access to features of the LANDesk Management Suite, including automated asset discovery and remote desktop control. Dedicated to providing best-of-class ITIL compliant solutions, Jupiter Red will be able to offer its customers new levels of efficiency and reliability in IT Service Management.

"LiveTime's modern, web-based products deliver many valuable benefits to our customers,” said David D'Orazi, Jupiter Red's Managing Director. "For enterprise-level products, they're unusually easy to install and maintain. The user interface is efficient and intuitive, and the open architecture gives straightforward integration with existing systems."

"I'm delighted to be working with Jupiter Red,” commented Darren Williams, CEO and founder of LiveTime Software. "Jupiter Red’s extensive experience in IT service management and expertise with the LANDesk product line make it an ideal partner to help LiveTime consolidate its position in the UK market."

About Jupiter Red

Jupiter Red Ltd., is a privately owned IT consultancy firm providing market leading "best of breed" technologies to companies and organizations that recognize the value and return on investment available through the adoption of ITIL and ITSM policies and procedures. Utilizing years of experience in the provision of support and remote administration services direct to the end user Jupiter Red is best placed to understand the true requirements of IT Service Management and to assist in the deployment of the chosen solutions. Jupiter Red elects to work with only the most respected software vendors and specializes in the integration of their technologies.

About LiveTime Software

Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of J2EE-compliant, web-based service desk, help desk and support automation software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime’s vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom.

For more information visit http://www.livetime.com

Media Relations contacts

USA: Bill Gram Reefer

reefer @ worldviewpr.com

Suite 255, 4100 Newport Place, Newport Beach, CA 92660, United States of America

Phone: +1-949-752 1660, Fax: +1-949-752 1649

Asia Pacific: Kerry Butcher

kerry.butcher @ livetime.com

Level 5, 22 William Street, Melbourne, VIC 3000, Australia

Phone: +61 3 9620 7588, Fax: +61 3 96207533

Europe: Mike Fellows

mike.fellows @ livetime.com

Suite 5, 107 Promenade,Cheltenham, GL50 1 NW, United Kingdom

Phone: +44 (0) 1242 580090, Fax: +44 (0) 1452 700150

LiveTime and the LiveTime logo are registered trademarks of LiveTime Software, Inc. Other company and product names may be trademarks of the respective companies with which they are associated.

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