Las Vegas, Nevada (PRWEB) January 12, 2006
Mobile Productivity, Inc, (MPi)a premier supplier of proprietary diagnostic, repair information and service merchandising solutions to the automotive industry, today announced that Dave Gill Pontiac GMC Truck of Columbus, Ohio, salvaged a stagnant year and generated an additional $99,743 from service department customer pay sales within the first 60 days of installing MPi’s Advanced Repair Guidance Information System (ARGIS™).
The vehicle inspection rate also increased dramatically from a range of 10% to over 76%. ARGIS enables service departments to increase efficiencies and profits by streamlining vehicle diagnostics using a customized repair information system.
According to dealer principal, Dave Gill, 2005 was shaping up to be grim year for his service department which in October was running 10-15% down for the year. Gill heard about ARGIS from another dealer at his 20 group and, impressed by the results, decided to install the system.
“When business gets tough, as it is now, the normal thing to do is cut cost. However, the right thing to do is focus on the areas that have greatest upside potential - and parts and service was my biggest opportunity. My results with ARGIS have been immediate and phenomenal; in the first two months we have generated $120,307 in CP upsell which is $99,743 more than we were doing previously,” commented Gill.
Most technicians will try to find the quickest and most efficient repair. The ARGIS “Knowledge Streaming” search tool returns known problems and known repairs for the specific system and symptom that a technician is working on, along with any additional supporting information the technician may need.
This saves time for technicians because they no longer have to sort through a myriad of manufacturer repair data to fix vehicles right the first time.
The systems Patent-Pending design uses advanced database technology to provide technicians with quick and easy access to all the vital service information required to maintain and repair today’s complex vehicles. MPI employs over 30 certified master technicians who helped develop the system and database, creating a tool designed by technicians for technicians.
ARGIS also provides a computerized vehicle inspection component that generates a Recommended Treatment Plan and Know Your Vehicle™ report for customers. This allows dealerships to accurately determine any needed repairs or maintenance. A full color, easy-to-read, Know Your Vehicle™ report is presented to the customer so they can make informed buying decision regarding their vehicles needs. According to Gill, customer feedback is very positive; “customers love the report and really appreciate its thoroughness and professional presentation. It helps build trust and credibility and our dollars per RO and hours per RO have increased dramatically as a result,” Gill commented.
In addition, ARGIS furnishes inspection, up-sell, diagnostic, and repair processes that are easily measured, monitored, and tracked through a series of management reports. These reports help dealerships understand how many inspections are being performed, how many recommendations are made on each inspection, what is being sold to customers, and if there is a breakdown in the process who/where is the problem.
ARGIS functionality is delivered to technicians in their bays utilizing wireless tablet computers, allowing technicians to stay in their bay and at the vehicle, where they are most productive. Dave Gill Pontiac GMC purchased 5 Panasonic Toughbooks to increase efficiency and to allow technicians to access the ARGIS system wirelessly at the vehicle. “Our techs love the instant access to the service information they need to fix the vehicles. This system is a real winner!” Gill said.
About Mobile Productivity, Inc:
Mobile Productivity, Inc. (MPi) provides a highly innovative and proprietary diagnostic, repair information and service merchandising solution to the automotive industry.
MPi’s solution addresses two of the largest challenges facing the automotive industry: the ability to reliably service increasingly complicated vehicles in a cost effective, profitable, and high quality manner and the ability to increase customer pay profits through non-warranty vehicle inspections and repairs.
Mobile Productivity Inc.’s Advanced Repair Guidance Information System (ARGIS™) is a proprietary diagnostic, repair information and service merchandising solution that enables service departments to increase efficiency and profits by streamlining vehicle diagnostics using a customized repair information system that easily walks a technician and service advisor through the diagnosis using OEM data, all supportive wiring diagrams and service information. ARGIS™ also provides service departments the ability to effectively increase customer pay sales using a customized inspection process, Know Your Vehicle™. These detailed inspection processes are proven to deliver a 2-to-1 return on investment giving service departments the ability to maximize all the revenue that’s available to them.
MPi is backed by Warburg Pincus, a global leader among the top private equity and venture capital firms. Since 1971, Warburg Pincus has invested more than $16 billion in 480 companies in 30 countries.
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