Ben Trowbridge, CEO of Alsbridge, the Global Outsourcing, Shared Services, and Offshoring Advisory Firm, Presents Webinar on Using SLAs to Manage Outsourced Solutions
Ben Trowbridge, CEO of Alsbridge, the premier global Outsourcing, Shared Services, and Offshoring advisory firm, will participate in a discussion on January 18, 2006 to a webinar group, about the best way to manage these processes. This webinar looks at how service level agreements (SLAs) are emerging as one of the most important factors in managing multi-sourced services. Ben’s speech will include concrete examples from real-world case studies to illustrate best practices in the practical application of SLAs.
Dallas, TX (PRWEB) January 16, 2006 -- Ben Trowbridge, CEO of Alsbridge, the premier global Outsourcing, Shared Services, and Offshoring advisory firm, will participate in a discussion on January 18, 2006 to a webinar group, about the best way to manage these processes. This free webinar entitled “Managing Multi-Sourced Services: Challenges and Solutions” will be given at 11:00 a.m. EST along with Mitch Shaw of Digital Fuel. This webinar looks at how service level agreements (SLAs) are emerging as one of the most important factors in managing multi-sourced services.
Ben Trowbridge will address how to manage outsourcing and shared services in a “multi-sourced” environment and how SLAs fit into an overall outsourcing or shared services management program. Ben’s speech will include concrete examples from real-world case studies to illustrate best practices in the practical application of SLAs.
If you’re involved in managing outsourcing or shared services, or want to gain insight about SLA development; this webinar will be time well spent. Please register for this Wednesday’s event at: http://campaigns.digitalfuel.com/StdForm.aspx?cid=27&sid=alsbridge
About Alsbridge
Alsbridge (www.Alsbridge.com) is the premier global Outsourcing, Shared Services, and Offshoring advisory firm with a staff of over 100 advisors with headquarters in Dallas, TX and London, UK. Our consultants average over 15 years experience specializing in Outsourcing and Shared Services transactions, and have served as managing partners and senior executives at leading firms such as Ernst & Young, Capgemini, EDS, Accenture, PwC and KPMG. We provide clients with unmatched experience and in-depth industry knowledge in reducing costs, improving service levels, and maximizing shareholder value through the use of both on and offshore outsourcing and shared services.
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