Celebration, FL (PRWEB) January 16, 2006
The Paquin Group (http://www.thepaquingroup.com) the nation’s leading specialist in healthcare-based retail, today announced Al Stubblefield as one of the keynote speakers for the nation’s first healthcare retail conference, Healthcare Retail ’06, being held in Orlando, Florida April 10-11th 2006. He will be speaking about Baptist Health Care’s journey to service excellence and the leader’s role in cultural change.
Stubblefield is President and CEO of Baptist Health Care Corporation and author of The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!, which shares the ideas and tools used to turn Baptist Health Care into a world-class organization earning the prestigious Malcolm Baldrige National Quality Award, as well as being distinguished as an Employer of Choice™. This week Baptist Health Care was named to Fortune’s 100 Best Places to Work for the fifth consecutive year.
“We are very pleased to have Al as one of our keynote speakers,” said Tony Paquin, CEO of The Paquin Group. “He is an innovative leader in the healthcare industry that has developed proven methods for building a culture focused on customer service – a key requirement of any successful retail initiative,” he added.
In addition to Al Stubblefield, Healthcare Retail ’06 will also feature Paquin as a keynote speaker providing his insights on the mission-based retail movement that is being adopted by hospitals across the country. The Conference will feature two days of presentations by retail and healthcare executives that will include details and case studies on profitable retail programs at hospitals nationwide. The program includes analysis of direct marketing, catalogue, stores, eCommerce and service retail outlets like spas and health clubs.
Healthcare Retail ’06 is the only national conference dedicated to educating hospital executives on the revenue opportunities created by providing quality services and products to their patients through healthcare retail. For more information visit http://www.healthcareretail06.com or contact Elena Mcmiller, conference director, at 407-566-1017.
About The Paquin Group
The Paquin Group is an alliance of industry leading experts and resources created to assist hospitals in the implementation of healthcare retail strategies. The company’s core mission is to increase revenue opportunities and minimize risks for healthcare organizations. As Medicare reimbursement rates continue to be pressured downward and expenses rise, new sources for non-reimbursed revenues are becoming essential to the financial viability of hospitals. The Paquin Group helps hospitals identify and implement these new retail revenue strategies.
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