Salt Lake City, UT (PRWEB) January 19, 2006 -–
SilentWhistle™ today announced that it has merged with Allegiance Technologies, bringing together the leading anonymous ethics reporting solution with the premier provider of advanced customer, employee, and partner feedback solutions. The new company will be known as Allegiance, Inc., and SilentWhistle founder and chief executive officer (CEO), Adam Edmunds, will become the company’s president and CEO.
The company’s new combined system will be marketed as the Allegiance Active Listening System. The system is the first Enterprise-wide Feedback Management Solution of its kind that automates the entire process of engaging customers, employees, and partners in meaningful two-way dialogue with the organization. The Active Listening System helps organizations of all sizes collect actionable, real-time feedback, assign immediate and measurable information for an accountable response, and allows organizations to benchmark their responsiveness, loyalty and quality against other organizations within their industry. More details and information about Allegiance and its feedback management solutions can be found at the company’s new web site at http://www.allegiance.com.
“Adding Allegiance Technologies’ comprehensive feedback system to our proven line of ethics reporting services greatly enhances our ability to serve our customers from multiple angles,” said Edmunds. “Allegiance Technologies has established itself as the premier provider of enterprise feedback management solutions and has helped numerous organizations build customer and employee loyalty and retention, a critical practice in today’s competitive global business world. This merger will allow us to provide our customers with a comprehensive enterprise reporting solution that can be customized to meet their individual needs while taking care of their most important assets; their customers and employees.”
“We look forward to combining our strengths with SilentWhistle to provide world class solutions that meet the growing demand for reliable ethical reporting and employee feedback systems,” said Phil Harker, current CEO of Allegiance Technologies. “Together, we can extend our technology and services to a much broader audience and continue to develop new ways to meet the critical needs of organizations worldwide. From guarding against fraud to ensuring compliance, to employee retention and customer loyalty, we provide the tools that make it easy for businesses to capture and understand the pulse of their organizations and quickly distribute well-deserved praise or respond appropriately to areas of concern.”
The Allegiance Active Listening System consists of six tools that address specific company needs, and can be implemented independently or as part of a multi-tool customized solution. Allegiance’s tools are being used by hundreds of public and private companies worldwide to help them build customer and employee retention, enhance financial performance and establish an ethical culture. They include:
- CustomerVoice™— customer feedback system proven to develop loyalty and retention;
- EmployeeVoice™— employee feedback system measuring attitudes and turnover risk;
- PartnerVoice™— partner feedback system for deepening relationships and loyalty;
- ActiveSurvey™— online survey tool for helping organizations make quick, intelligent decisions;
- MysteryShopper™— helping organizations collect detailed point-of-sale customer feedback; and
- SilentWhistle™— ethics reporting system proven to mitigate risk and fulfill SOX 301.
In addition to its Active Listening System, Allegiance supports its customers with training and awareness materials available in 150 languages, web reporting in major languages, and all-inclusive support programs and account services.
Created in response to the growing legal, ethical, and competitive demands of the market, Allegiance has quickly become the premier industry provider of web-based feedback technology solutions. The Active Listening System consists of a suite of six online tools that answer specific company needs. Used independently or together, Allegiance solutions are proven to help organizations build customer and employee retention, enhance financial performance, and establish an ethical culture. For more information, please visit http://www.allegiance.com.
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