San Francisco, CA (PRWEB) February 1, 2006
Voxeo Corporation, the leading provider of standards-based Interactive Voice Response (IVR) and Voice-over-IP (VoIP) platforms and hosting, and Apptera, a pioneer in providing intelligent voice solutions for the enterprise, today announced a comprehensive partnership that will offer Apptera’s v-Business applications with Voxeo’s Prophecy voice platform.
Apptera’s v-Business Solutions are specifically designed to help businesses intelligently automate and personalize each customer service interaction. Apptera offers a full range of enterprise-class voice solutions with built-in up-sell and cross-sell capabilities, personalization and business intelligence for companies across a number of industries—including retail, pharmaceutical, financial services and transportation, among others.
Voxeo's Prophecy voice platform delivers the most feature-filled—yet simple and cost-effective— VoiceXML telephony application platform available. Prophecy includes the worlds first 100 percent certified compliant VoiceXML browser, the worlds most widely used CCXML browser, high-quality speech recognition and speech synthesis, call conferencing, call recording and comprehensive SIP-based VOIP telephony support, in a single 350 megabyte download with zero configuration requirements.
“We are excited to team with Apptera because the company shares Voxeo’s core mission to make speech easy and offer affordable voice applications for the enterprise and mobile solutions marketplace,” said Jonathan Taylor, CEO of Voxeo. “Apptera’s v-Business solutions offer the best of both worlds: a highly personalized caller experience and intelligent, enterprise-class voice applications that scale with any business.”
“It is great to work with an industry leader, such as Voxeo, who is focused on making speech easy to use and cost-effective for any business,” said Apptera CEO, Marketta Silvera. “With their new Prophecy 2006 voice platform, Voxeo is making the vision of an easy-to-deploy, powerful standards-based voice platform a reality—a vision that’s consistent with Apptera’s strategy of delivering next-generation customer self-service.”
Voxeo Corporation is the leading provider of standards-based, hosted, and customer premise IVR solutions. These solutions extend versatile IP and XML technologies to make it easy to create, deploy, and maintain the widest variety of telephony applications. Voxeo customers, VARs, resellers, and channel partners leverage these solutions to enhance customer care, reduce costs, and generate new sources of revenue. For more information, visit http://www.voxeo.com, or call +1 (407) 418-1800.
More than 1800 enterprises worldwide use Apptera’s voice solutions to help callers manage their personal accounts, find locations and track customer orders. As the pioneer of v-Business, Apptera helps businesses intelligently automate and personalize each customer interaction. This generates a dynamic and unique experience for callers and ensures the optimal balance of service excellence, higher revenues and cost savings. Apptera works with enterprises of all sizes to maximize their inbound phone channel to fully extract and understand the needs and interests of their customers, leveraging their profiles to create lasting loyalty and increased profitability. Founded in 2001, Apptera is a privately held Silicon Valley-based technology company funded by leading venture firms. For additional information, Apptera can be reached at (650) 635-0600 or http://www.apptera.com.
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