Altamonte Springs, FL (PRWEB) February 8, 2006
Ritchey Business Solutions (http://www.ritcheysolutions.com), a leading developer of custom web based solutions and web based tools, announced today the official release of Quicklogs. Quicklogs is the ideal alternative to complicated high priced help desk suites featuring a lightweight, web based system for work order/ticket tracking . Quicklogs is written in PHP, and uses MySQL as a back end for maximum portability across many platforms. Designed for a wide variety of clients from IT help desks and maintenance departments to customer service departments, Quicklogs can be used anywhere you need a tracking id, or work order. The Quicklogs front end is platform independent and can be accessed from any of the major web browsers, Firefox, Internet Explorer, Mozilla or Safari. With the added advantage of no client software Quicklogs is easy to set up and deploy. Boasting a SQL back end, Quicklogs is scalable to handle the volume of thousands of work tickets a day and with its compact footprint, it is the perfect tool for the even the smallest departments. With one license supporting unlimited users, Quicklogs streamlines the licensing process, making it easier.
Creating useful reports for your managers and your support staff, the Quicklog interface also includes a reports generator that provides up to the minute dynamic reports. Using Quicklogs reports your managers can track where trouble tickets originate from and the monitor all necessary functions in work order completions.
Quicklogs will expand to meet your company's current growth needs. Through the Quicklogs administration console you can quickly shape Quicklogs to meet all of your business demands. Quicklogs user friendly set up is not just easy for your support users, it is also simple for your end user. With a convienent ticket submit page allowing your users to submit work orders from anywhere with Internet access, Quicklogs is always on the road with you. Search through Quicklogs to check on the status of a trouble ticket or use Quicklogs to email updates on new and existing trouble tickets, Quicklogs helps you always stay on top of the game.
Quicklogs' work orders simplified.
Quicklogs is available at http://www.quicklogs.com
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