Chesterfield, MO (PRWEB) February 13, 2006
Unibased Systems Architecture, Inc. (USA) is celebrating its 20th anniversary this year. Founded in 1986, USA has continued to serve most aspects of the healthcare information technology (HIS) industry.
Barry Rundquist, who has been the Chief Executive Officer and Chairman from the inception, states, “We have focused on service to our clients from the very beginning. We have always believed that the highest level of service combined with solid and reliable products would lead to our customers’ satisfaction, and we would follow down the path of their success. It is timely that in our 20th year, we have received the highest recognition from KLAS Enterprises as the number 1 HIT vendor over all in the KLAS Top 20 awards, with the highest scores ever given to any HIT vendor.”
USA’s commitment to client satisfaction is further evident in the positive commentary of their clients:
“I have worked with the USA product, Resource Management System (RMS), since 1997 when it was implemented. We schedule an average of 5500 appointments every week for 107 departments across 16 different facilities and have about 50 schedulers. Unplanned scheduling system down time would result in rework and cause an inconvenience to the customer. It would negatively impact our productivity and customer service. I can't remember when the last unplanned downtime occurred."
Liz Anderson, Director Outpatient Department
“It is sad to say this level of service is rather extra-ordinary these days and I can think of only a handful of vendors that consistently give us quality service, and USA is certainly high on that list.”
Venu Rao, Director of Information Technology
Trinity Mother Frances Health Systems
Four of the original group of six employees, have remained with USA, including Jon Castner, Senior Vice President, Larry Weigel, Vice President Finance and Administration, Cynthia Borders, Director of Customer Services, and of course, Barry Rundquist. Jon Castner stated, “Much has changed since 1986, including technology, products, and office space; but the desire to serve and succeed still burns within us. So many firms from the 1986 period are no longer here. I believe we have been successful because our priorities are a little different; first service, and business will follow.”
About Unibased Systems Architecture, Inc. (USA): Unibased and its products have maintained the highest rankings from the KLAS independent reporting for the last six years and their reputation for product quality, reliability, and supporting services has no equal in the HIT industry. Unibased markets various products which are open, scalable, integrated client/server and web enabled solutions, designed to meet the unique needs of sophisticated enterprise organizations. Unibased has major solution offerings in the HIT and air travel markets,
providing real-time production scheduling, human resource, security and financial systems.
In the HIT industry, Resource Management System (RMS) is an integrated solution which schedules and tracks patient resource needs from pre-access through follow-up. RMS also monitors the effectiveness of clinical programs, financial productivity and capacity management. PeriOperative Resource Management System (ORMS) is an integrated module which addresses OR scheduling, surgeon preferences, suite utilization, clinical documentation, materials management, clinical worker training and certification. RMS/ORMS results in significant improvements in physician and patient relations. Unibased products and services are available through direct sales, marketing partners, value added resellers and system integrators. Unibased is a private corporation founded in 1986, and is based in Chesterfield, Missouri.