Inside Outsourcing Speaks with Craig Tobin, Executive Vice President, NewRoads

Larry Janis, Managing Partner, Integrated Search Solutions Group is pleased to share with you his interview with Craig Tobin, NewRoads, a BPO Provider

(PRWEB) February 16, 2006 -- Craig Tobin, Executive Vice President of Sales, Tobin leads all sales activities for NewRoads with a primary focus on new client development, alliances and "captive outsourcing" partnerships.

Tobin is a GE alumnus, and came to NewRoads directly from IBM Global Services (formerly Equitant), a global outsourcing company specializing in "order to cash" processes. He served as Senior Vice President of Sales leading all of the company's sales, alliances and account management. He led new contracts with Cisco, Visteon, Dun & Bradstreet, ABB & Hospira, resulting in the transformation of their Order to Cash operations resulting in significant working capital and profit leakage improvements for these market leaders. Tobin also held key executive positions as a Regional CEO for Oxford Health Plans and VP of Business Development for TeleTech.

Along with his impressive sales and business development background, Tobin has successfully built and led back office operations on a global scale. At GE, he built a strong track record in Operations leadership after completing its two year Executive Manufacturing Management Program. Tobin has spent the past eight years leading large scale outsourcing contracts for Global 1000 companies resulting in long term agreements with GE Capital, Citibank, Allstate, Dun & Bradstreet and Visteon with contract values in excess of $500 million.

Tobin holds a BA in Industrial Engineering from Northeastern University.

NewRoads is a market-leading direct-to-customer channel provider, accelerating companies’ growth through a fully integrated range of outsourced eCommerce, customer care, fulfillment, logistics, and IT services. NewRoads has a proven track record serving some of the world’s best known brands such as American Eagle Outfitters, Godiva, Restoration Hardware and many others. The company combines operating scale, functional expertise, and Lean Six Sigma process excellence to deliver its clients and their consumers a better brand experience while eliminating unnecessary cost. NewRoads has an unparalleled commitment to customer service and focus on brand protection that translates into guaranteed results.

Integrated Search Solutions Group is a thirteen-year-old retainer based executive search firm that has successfully attracted top talent in the areas of Outsourcing (IT, BPO and BPM), Consulting (Strategy & Technology) and traditional IT functions (CIO, CTO, etc). We have worked effectively with major corporations as well as effectively with venture capitalized start-ups. Executive recruiters typically pride themselves in their ability to recruit top executives, irrespective of the industry. Leaders in outsourcing and information technology tell us a different story; they value what we do because we understand their business.

###