King & Companies Leverages Icsuite To Keep Clients Compliant With State And Federal Insurance Regulations

Share Article

Client Portals Branded HRescue Manage Documents and Deliver Value-Added Services

iCentera, the leading provider of on-demand communication portals, announced today that King and Companies, Inc., which assists employers, sole proprietors, and individuals with employee benefits and insurance programs, has been leveraging the icSuite to deliver customized client insurance portals which they have branded as the value-added service HRescue. With the icSuite, King and Companies uses a more cost-effective way to deliver insurance documents while helping customers stay compliant with state and federal regulations in the insurance industry.

“The insurance business is a paper-intensive industry with an enormous amount of complex information and documentation. At King and Companies we want to bring the human touch to insurance and work closely with our clients to meet their insurance needs and stay within state and federal compliance guidelines,” said Sandra Schlaefer, President King and Companies, Inc. “We use the icSuite to deliver client insurance portals which we have customized and branded for each client and are known to our clients as HRescue. HRescue portals contain everything that pertains to a company’s insurance policies, from education to claim forms, HIPAA notifications, direct links to carrier websites, I-9s, workplace posters, and benefit flyers reducing the large amount of paperwork that is a critical part of the insurance industry. With the icSuite we can deliver HRescue as a value-added service that looks completely proprietary and differentiates King & Companies from the competition by giving our clients the close vendor relationship they want but can’t receive from some of the larger insurance firms today.”

Prior to using the icSuite, King and Companies had to leverage several solutions from ACT to email in order to effectively service their customers. With the icSuite the company can remove the burden of document management from their clients and provide them with extra services that help them manage all of their insurance programs. Today the company has hundreds of documents and over 40 client insurance portals.

“The most powerful feature is the content engine. With the icSuite we can deliver a large amount of information in a way that is not intimidating to the client. For example, if there is a new person in HR, they don’t have to search through their file cabinets, email or call a provider to get the information they need,” Schlaefer commented. “With the icSuite they get their own private website, with their particular information that is easy to locate, download and submit at anytime. More importantly they gain a resource that helps them get up to speed quickly as well as communicate with King and Companies for any additional information.”

About King and Companies

King and Companies, Inc., assists employers, sole proprietors and individuals with employee benefits, human resources and insurance programs. We specialize in group and individual medical insurance plans, Health Savings Accounts, dental, life, disability, vision, travel, voluntary, college student, long-term care, Medicare and Part D plans as well as HR and consulting. At King and Companies we provide the human touch to insurance. For more information visit us at http://www.kingandcompanies.com

About iCentera Corporation

iCentera is the leading provider of on-demand communication portals that drive client communication and collaboration. Within 24 hours, iCentera's hosted solution provides custom portal creation, content management, and real-time content and portal analytics so that companies can immediately improve communication with any audience, any time. Founded in 2003, iCentera delivers Portals for MortalsTM, empowering customers to create portals on-demand to support critical business initiatives. Customers include: ADC, American Locker, American Marketing Association (AMA), eCredit, Finetre, Harris Interactive, IPIX, netForensics, Visto, and VNU Global Media. Partners include: The AMA and salesforce.com. The icSuite is salesforce.com sforce certified. For more information visit us at http://www.icentera.com.

Contact:

Erica Lee

StrategicLee, Inc.

415-863-3241

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Erica Lee
Visit website