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Meritel Group Certified as Avaya Business Partner
Meritel Group has been certified as an Avaya Business Partner. The company is offering the Avaya IP Office as a low-cost telephony solution for small to mid-sized companies.
SOUTHFIELD, MI (PRWEB) February 25, 2006 -- Meritel Group (www.meritelgroup.com) has been certified as a business partner with Avaya (NYSE: AV), a leading global provider of business communications applications, systems and services for small, medium and large businesses.
“We are pleased to be able to bring Avaya IP Office to our clients,” said Kalyan Sennerikuppam, president of Meritel Group. “Avaya IP Office offers all of the features of the expensive phone company solutions, at a greatly reduced cost. Smaller businesses can offer cost-effective conferencing, automated attendants and 24/7 call forwarding to mobile phones without the need for a 24/7 staff.”
IP Office is scalable from 2 to 200 employees at a single location or multiple locations. As a business grows in number of locations or employees, adding additional functionality can be done without the need for a telephone technician to come to the location.
Sennerikuppam adds “When we install an IP Office system, we train the client staff to manage the system through Avaya’s simple menu-driven tools. With IP Office, clients can add, remove, and move extensions simply without the need for outside assistance. And the measurement tools allow a client to measure call volume, peak hours, and conversion of calls into sales. All at a greatly lower cost than traditional telephone systems.”
Meritel Group is an information technology and process management consulting company with offices in Southfield, Michigan and Cleveland, Cincinnati and Toledo, Ohio. For additional information, visit the website at www.meritelgroup.com.
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