Horsham, PA (PRWEB) February 26, 2006
Cottman Transmission Systems, LLC, announced today that 23 centers have qualified as Platinum Care Centers for 2006. Cottman repairs, remanufactures, and services automotive transmissions and has 400 franchised locations in 43 states.
Cottman launched the Platinum Care Center program in 2004 to acknowledge those Cottman centers that have demonstrated excellence in customer service and achieved the highest quality standards. Customers are able to identify Platinum Care Centers through the Platinum Care Center logo, used on in-store signs, window decals, the Cottman Transmission website dealer locator (http://www.cottman.com), yellow page advertising, and business cards.
To qualify, a Cottman Center must have top scores in six different categories: customer satisfaction, technical expertise, store appearance, operations procedures, use of electronic diagnosis equipment, and participation in national Cottman system events.
The 23 centers that have qualified for 2006 are: Egg Harbor Twp, NJ; Camp Hill, PA; Chesapeake, VA; Lower Burrell, PA; Pittsburgh (Steubenville Pike), PA; Zelienople, PA; Sugarland, TX; Bedford, OH; Charlestown, MA; Cincinnati (Eastgate), OH; Columbia (Bush), SC; Easton, PA; Fort Washington, MD; Killeen, TX; Sacramento (Arden), CA; Washington, PA; Pottstown, PA; Haverhill, MA; Woodstock, GA; York (Bannister), PA; Cheltenham, PA ; Levittown, PA and Henderson, NV.
“It is clear from our most recent customer data that people choose Cottman for their transmission work because they want a specialist who can handle today’s incredibly complex automotive technology,” said Todd P. Leff, President and CEO of Cottman. “With this program, we reward and acknowledge our top centers and drive continuous improvement in these six categories. This is the first program of its kind in the transmission repair industry and helps further differentiate Cottman from the competition.”
About Cottman Transmission Systems, LLC
Founded in 1962, Cottman Transmission is the nation’s leading chain of transmission repair centers. With more than 400 locations coast to coast, Cottman specializes in every phase of transmission work, including manual and automatic transmissions, American and import vehicles, and front-wheel and four-wheel drives. Cottman technicians undergo regular, rigorous training and use the latest state-of-the-art electronic diagnostic equipment.
For more information please visit Cottman’s website at http://www.cottman.com
# # #