CallCommand Partners with DealerUps to Provide 1st True End-to-End Customer Lifecycle Management Solution

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CallCommand™, a leading provider of voice communication solutions focused on increasing client profitability, today announced a partnership and integration with DealerUps to provide automotive dealers with a true end-to-end solution for managing the customer lifecycle. DealerUps will integrate CallCommand’s onCommand suite of web-based customer lifecycle management tools into its web-based DeskLog® CRM.

CallCommand™, a leading provider of voice communication solutions focused on increasing client profitability, today announced a partnership and integration with DealerUps to provide automotive dealers with a true end-to-end solution for managing the customer lifecycle. DealerUps will integrate CallCommand’s onCommand suite of web-based customer lifecycle management tools into its web-based DeskLog® CRM. The onCommand suite of communication solutions includes voice, text and email components that allow dealers to communicate to customers via their preferred channel. onCommand also includes custom campaign management tools and unique analytics that enable dealers to create promotions on the fly and more accurately measure the results.

“I’m excited about the partnership. The integration of our products will without a doubt provide our mutual clients a true competitive advantage through instant communication. The combination of CallCommand and DealerUps suites of products not only assures complete data for every prospect but also the ability to ensure that each of those prospects receives timely, professional and relevant follow up,” commented Al Babbington, CallCommand CEO.

DealerUps is a leading provider of CRM and desking software. The DeskLog® product is a fully interactive desk log, including Internet Lead Management, desking, F&I menu presentation, bi-directional telephony integration, BDC- specific and multi-store management tools.

The partnership between CallCommand and DealerUps will provide dealers with the first fully integrated single solution for CRM and customer lifecycle management tools; dealers will no longer have to use multiple vendors.

“CallCommand and DealerUps are combining technologies to help dealers go to the next level of managing customers and setting a bench mark of where technology applications can go in a dealership,” commented Ted Rubin, DealerUps President.

“This integration creates a set of features and functionality that is way ahead of what is offered by any other product and allows dealers to complete the tasks CRM tools are designed to produce more effectively, more inexpensively and more consistently,” Rubin added.

The combination of the two company’s technologies ties together the whole process of CRM and customer lifecycle management from the first contact with a prospect to purchase to service to repurchase. It provides a fully automated solution for customer follow-up designed to increase frequency of purchase, customer satisfaction, owner loyalty and the Dealer’s bottom line.

About DealerUps:

DealerUps is a leading provider of CRM and desking software, helping automotive dealerships increase their ROI and customer satisfaction. The DeskLog® product is the only dynamic, fully interactive desk log; including Internet Lead Management, desking, F&I menu presentation, bi-directional telephony integration, BDC-specific and multi-store management tools.

About CallCommand™:

Call Command™ is a leading provider of voice and other direct communication solutions for automotive retailers and OEMs as well as a growing customer base in home improvement, schools, municipalities, independent services, telecom, churches and financial services.

Their patent pending technology decreases marketing and communication costs while simultaneously improving customer responsiveness. All of their solutions are fully web-based and do not require hardware, software or telephony equipment.

Since its founding in July of 2002, the company has grown to over 4000 users in seven different industries and continues to grow daily.

CallCommand is revolutionizing the way companies communicate with their customers and prospects. Using CallCommand’s products and services, organizations are improving their owner loyalty, frequency of purchase and revenue per transaction.

For additional information please contact Lindsay Whitson: phone: 1-800-814-6820, visit CallCommand’s web site at http://www.callcommand.com, log onto any search engine (i.e.: Yahoo, Google, MSN) and type the word “CallCommand” or visit their online virtual press room at http://www.callcommandpressroom.com.

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