BlackBerry Interface to OnSite CRM 3.0 Provides Advance Capabilities for Homebuilders and Design Centers

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O2 Interactive raised the bar again in homebuilder customer management systems with their release of version 3.0 of OnSite CRM. OnSite CRM provides a full life cycle of customer management for residential homebuilders and design centers. Version 3.0 now includes a wireless BlackBerry® interface, interactive flooring and electrical editors, geographic prospect analysis, and external portals provides access to time critical information.

O2 Interactive raised the bar again in homebuilder customer management systems with their release of version 3.0 of OnSite CRM. OnSite CRM provides a full life cycle of customer management for residential homebuilders and design centers. Version 3.0 now includes a wireless BlackBerry® interface, interactive flooring and electrical editors, geographic prospect analysis, and external portals provides access to time critical information.

OnSite CRM for BlackBerry® provided many features found in OnSite CRM in your handheld, wireless device. Now it is possible to access real-time information when sales, service and design center personnel are not near a desktop computer. OnSite CRM for BlackBerry allows people in the field to access customer information; lot inventories, and manages punch lists during quality control inspections. The wireless punch lists also allow the field manager to submit service requests directly to OnSite CRM for immediate action. Future releases will incorporate a broader range of functionality from OnSite CRM.

OnSite CRM’s interactive, graphical flooring editor allows the designer to incorporate flooring zones directly into the builder’s floor plans. The flooring zones can be re-shaped to any configuration to calculate accurate floor areas to be used for real-time pricing for the buyer. OnSite CRM’s flooring editor eliminates the guesswork to estimate floor area and scrap for carpet, tile, and laminates. Graphical and colorful reports provide easy to use guides during installation, eliminating miscommunications between the designer, buyer, and installer. Similarly, the same graphical editor provides an easy way to layout standard and buyer added electrical items like ceiling light fixtures and plugs. OnSite CRM’s interactive floor plan editor reduces errors, and saves time for homebuilders and design centers.

OnSite CRM now provides more insight into prospective homebuyer habits. Interactive maps can be displayed to show the location of prospects interested in a builder’s community. Geographical layouts of prospects and buyers provide the marketing professional greater insight into the draw of customers based on various marketing campaigns, demographics, and proximity.

“We are very excited about OnSite CRM 3.0,” says John Tegen, President of O2 Interactive. “We continually strive to bring the latest technology and features to our clients in a timely manner, allowing them to be more productive in and out of the office.”

About O2 Interactive

O2 Interactive is a leading provider of customer management solutions for the home building industry. The 11-year-old company helps homebuilders and design centers manage their customers more efficiently through on-line software solutions. O2 Interactive is recognized for creating easy-to-use software application for their clients. For more information, visit http://www.o2interactive.com.

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John Tegen