APH Manchester - Exceptional Customer Service Awards Finalist

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Airport Parking and Hotels’ (APH) Manchester car park was a finalist in the Exceptional Customer Service Award at the annual British Parking Awards 2006.

We are delighted that our Manchester facility has been recognised by the judges as offering exceptional customer service. While our customer satisfaction surveys give us the thumbs up, it’s great for the team at APH Manchester to gain more formal acknowledgement of their commitment to providing great service.

Airport Parking and Hotels’ (APH) Manchester car park was a finalist in the Exceptional Customer Service Award at the annual British Parking Awards 2006.

APH Manchester is one of three Park and Ride airport car parks operated by APH. It offers valet parking, frequent coach transfers to and from each terminal at Manchester airport and courtesy luggage handling on and off the coach.

Organised by Parking Review magazine and Landor Conferences, sponsored by Equita and supported by the British Parking Association, the awards seek to identify and reward well designed and managed parking facilities and operators in town centres, shopping centres, airports, rail stations, park and rides, hospitals, business parking and all manners of other destinations, focusing on the human aspects of parking.

Nick Caunter, Managing Director of APH said: “We are delighted that our Manchester facility has been recognised by the judges as offering exceptional customer service. While our customer satisfaction surveys give us the thumbs up, it’s great for the team at APH Manchester to gain more formal acknowledgement of their commitment to providing great service.”

For further information or to book visit http://www.aph.com or call 0870 733 0515.

Notes to editors:

Airport Parking and Hotels Ltd (APH) has over 20 years’ experience as a retailer of pre-booked airport parking. It offers parking at 18 UK airports, ports and Eurotunnel terminals plus airport hotels packaged with parking, airport lounges, travel insurance, car hire and holiday taxis

APH have more than 20 years’ experience operating airport car parks, with more than 8000 spaces at sites serving London Gatwick, Manchester and Birmingham airports.

APH handles over 600,000 bookings each year

APH is an AA preferred partner. Other partners include HSBC, BT, Asda, BSkyB, the Institute of Advanced Motorists and Toys R US

APH is a member of The Independent Airport Park and Ride Association (IAPRA) which represents UK independent park and ride operators

APH has industry-leading customer retention rates: 96% of customers state that they are likely or very likely to book the same APH car park again

Association of Chief Police Officers of England Wales and Northern Ireland (ACPO), Safer Parking Award winner

APH is committed to encouraging customers to carbon balance the environmental impact of their holidays. To date APH fundraising efforts have accomplished the purchase of 600 acres of rainforest. APH is a carbon-balanced company

http://www.aph.com

Press information

Rachele Grieve or Stefanie Douch at gosh pr on 020 7681 6270

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Sarah Falkingham
GOSH PR
020 7681 6270
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