Dallas, TX (PRWEB) March 14, 2006
Ben Trowbridge, Alsbridge Managing Partner, will present “SLAs -- Carrot or Stick? Creating Sustainable Relationships” at the exclusive Sourcing Interests Group’s (SIG) regional conferences held on March 15, in New York, NY, and March 16, in Hartford, CT. Trowbridge’s presentation provides executive level HR, F&A and IT professionals the latest information on how to manage outsourcing services through effective Service Level Agreements (SLAs). He also offers invaluable insight into managing Key Performance Indicators (KPIs) and Operating Level Agreements (OLAs) that lead to sustainable value management. Alsbridge specializes in providing unbiased advice on best practices in Outsourcing, Shared Services and Offshoring that reduce costs, improve processes and maximize shareholder value for companies worldwide.
“’SLAs -- Carrot or Stick?’ details how Sustainable Value Realization is met when the people, process and performance aspects of an organization work in unison during the outsourcing lifecycle,” notes Trowbridge. “Managing these critical elements throughout the outsourcing process leads to greater operational oversight and Program Assurance that will consequently raise industry satisfaction levels.”
The quality of information and the extent of candor and open discussion during SIG's conferences and regional meetings is unparalleled in the industry. SIG conferences, such as Alsbridge’s upcoming SLA presentation, identify current challenges as well as address the solutions to sourcing projects faced by guests and members overseeing IT, HR, F&A and call center operations. By attending SIG conferences guests are empowered with the ability to better evaluate, implement and operate sourcing initiatives focused on improving their bottom line performance. In addition, guests are able to meet and network with SIG members, who represent leading companies from around the world.
Alsbridge (http://www.Alsbridge.com) is the premier Outsourcing, Shared Services and Offshoring advisory firm with a staff of over 100 advisors headquartered in Dallas, TX and London, UK. Our consultants average over 15 years experience specializing in Outsourcing, Shared Services and Offshoring transactions and have served as managing partners and senior executives at leading firms such as Ernst & Young, Capgemini, EDS, Accenture, PwC and KPMG. We provide clients with unmatched experience and in-depth industry knowledge in reducing costs, improving service levels and maximizing shareholder value through the use of both on and offshore outsourcing and shared services.
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