PowersportsTV.com Adds Outcome Customer Surveys; Setting a New Level of Customer Service in Powersports

PowersportsTV.com, LLC (PSTV), a leading website in powersports research for consumers, today announced that they have added detailed Follow-Up Surveys to their arsenal of customer related services for dealerships.

Bellingham, WA (PRWEB) March 17, 2006 -- PowersportsTV.com, LLC (PSTV), a leading source for consumers to research their next powersports purchase, today announced its new campaign in Outcome Customer Surveys. PowersportsTV.com allows consumers easy and free access to detailed specification sheets, photos, and pricing for motorcycles, scooters, utility vehicles, ATVs, personal watercraft and snowmobiles. The website then puts those consumers in touch with a specific dealer in their area.

PowersportsTV.com is using the new research tool to investigate and manage how consumers are making their purchases when it comes to Powersports. It allows the company to track the how and why of a consumer purchase. By capturing this data, PSTV is able to provide their network of dealers the most advanced and profitable solutions in today’s market. It even gives detailed information on why they may have not made a purchase yet and what a dealer may accomplish to entice them to do so.

”It’s a concept (Electronic Surveys) that is still relatively new in the Powersports Industry along with the internet leads” said Tony Peterson, Internet Manager at Motoprimo Motorsports in Minneapolis. “This tool offers a lot of useful information; it asks valid questions that pertain to the dealer and what they are doing to win the business of the customer. In today’s market that is the information that is highly sought after. It’s not about please rate your experience from 1 to 10. It’s about how we can win your business forever, what do I need to do to make sure you buy from me, and that your children do the same.”

“Think about it, what if you as a dealer already knew the answers the next time around” said PSTV Principal, Jason Weinandy. “The potential is infinite, as a dealer, you could begin to win over your target market. You would begin to see trends and study the habits of your customers. What type of retail business doesn’t want that kind of inside information? We are confident this type of market intelligence will set the bar in the Powersports industry. Not only will dealers find new solutions in customer service, they will also gain the advantage over their competitors”

The Powersportstv.com Outcome surveys will give consumers an easy way to describe their Powersports purchase. It will capture the essential factors of their entire purchase, and will allow them to make suggestions for future transactions. PSTV believes this type of data will set a new level of heightened awareness in the industry overall in relation to the consumer.

About PowersportsTV.com, LLC (PSTV):

PowersportsTV.com, LLC, based in Bellingham, Wash., is an industry leader in providing consumers a forum to research their next powersports vehicle purchase and then request a free price quote from a local "best of breed" dealer. PSTV data covers motorcycles, scooters, utility vehicles, ATVs, personal watercraft, and snowmobiles. Visit http://www.PowersportsTV.com for more information.

To learn more, visit http://www.PowersportsTV.com or contact:
Kevin Chandler
Business Development
(888) 778-8123

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