Austin, TX (PRWEB) March 22, 2006
QuickArrow, Inc., a worldwide leader in On Demand Professional Services Automation solutions for Billable Services Organizations, welcomes Maurie James as Vice President of Client Services.
James is responsible for all client services including implementations, integrations, training, and support, as well as client retention activities as they relate to services.
“We are very excited to welcome Maurie to the QuickArrow team,” said Elizabeth Davis, CEO and co-founder of QuickArrow. “Not only does she have the experience and savvy to address clients’ business requirements, she’s committed to driving client success and to helping them to solve their day-to-day business challenges.”
James’s proven success record ─ more than 20 years of experience in systems engineering and software development, including full software lifecycle support ─ makes her a valuable asset to QuickArrow. As Western Division Director at Noblestar Systems ─ previously Austin Software Foundry ─ James was responsible for the management for all operations including business development, client relationships, and managing the division’s resources. Additionally, she oversaw and delivered multiple projects while at Noblestar for clients including Goldman Sachs, Payless ShoeSource, The 401K Company (a subsidiary of Nationwide Insurance), and Harris County.
“In its commitment to building long-term relationships with its clients, QuickArrow takes a consultative approach to working with them,” James said. “This is critical for client satisfaction and it is fundamental to QuickArrow’s beliefs. I’m excited about being part of a company who is so committed to facilitating its clients’ success.”
QuickArrow is a leading provider of automation and management software for Billable Services Organizations. QuickArrow offers the first and only Services Automation solution specifically designed to streamline operations and provide visibility into all key operational metrics for Billable Services Organizations.
QuickArrow has received its second unqualified SAS 70 Type II certification. This certification demonstrates the company’s commitment to the safety and security of clients’ data and to the reliability of QuickArrow’s service.
QuickArrow, a founding member of the Technology Professional Services Association, TPSA (http://www.tpsaonline.com), has more than 225 clients and 18,500 users worldwide, including IT services, software, hardware, environmental consulting entities, as well as management consulting, health care consulting and business services organizations. Clients include salesforce.com, Borland Software, Eloqua, Genesys Telecommunications Laboratories (a subsidiary of Alcatel), IMG, Macromedia, Responsys, and SPSS. QuickArrow is headquartered in Austin, Texas. http://www.quickarrow.com