Hundreds of Employee Survey Questionnaire Items in New Guidebook from Performance Programs

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Second edition of employee survey question guidebook and companion employee surveys "how-to" volume are available for first time in both E-book and print formats.

The second editions of the “Employee Survey Question Guidebook” and its companion volume, “Employee Surveys: Practical and Proven Methods, Samples, Examples” have been published by Performance Programs, Inc. Used together, these books provide everything an organization needs to create, administer, and interpret an employee survey. For the first time, both volumes are available as e-books as well as hardcopy book format.

“These books are a unique resource in the human resources field, as far as we know,” says author Paul M. Connolly, Ph.D., president of Performance Programs, Inc. “We know of no other resource where employers can obtain such a robust

set of field-tested questionnaire items, along with complete instructions for their selection and use.”

The Guidebook is based on Connolly’s 20-plus years of experience in organizational assessment. “All of the questionnaire items have been field-tested in real organizations,” he says. “Typically, organizations use employee surveys to determine employee job satisfaction, engagement, commitment, morale, and motivation. The Guidebook supports all of those goals.” He adds that norms are available for 85 items, including industry norms for employee surveys in 11 industries.

The “Employee Survey Question Guidebook” is organized into 18 dimensions that reflect key aspects of organizational effectiveness, such as organization culture and climate, organization structure, co-workers and teams, commitment, performance management, and more. The eighteen dimensions have 82 themes. For instance, themes such as ethical

conduct, workplace diversity, fairness, innovation and creativity, and many more, are located within organization culture and climate. The Guidebook also features an easy-to-use index to symptoms of organizational dysfunction and references appropriate diagnostic questions.

“Employee Surveys: Practical and Proven Methods, Samples, Examples” is a how-to resource that aims to increase the survey project manager’s effectiveness and sense of confidence. From initial concept to final reports, the book includes myriad real-world situations that employers may not expect or know how to handle. Topics include planning, forming a survey project team, identifying respondents, designing reports, use of norms, questionnaire creation, data gathering and processing, awareness campaigns, administration, feedback, and action plans. At each step, the human side of survey work is addressed.

Connolly wrote the first editions together with co-author Kathleen Groll Connolly, in 2003. “The success of the first edition was very encouraging. The second edition adds even more real-world experience and 35 new questionnaire items,” says Kathy Connolly. “We hope this is an invaluable resource that will help organizations make the most of

their survey efforts.”

Read Reviews of the First Editions

Prices and availability: Employee Surveys: Practical and Proven Methods, Samples, Examples

Prices and availability: Employee Survey Question Guidebook

About the Authors:

Paul M. Connolly, Ph.D., has provided organizational measurement services since 1981, including employee surveys, 360 feedback, personality assessment, expatriate assessment, customer surveys, and work-life balance assessments. Connolly is the founder of Performance

Programs, an organizational measurement firm in Old Saybrook, CT. He has worked with organizations of all types, sizes, and locations, using multiple survey delivery and reporting methods. He has a B.A. from the College of the Holy Cross and an M.A. and Ph.D. from Fordham

University. This is his seventh book in the human resources field.

Kathleen Groll Connolly has authored many articles for print and the Web, and has co-authored four books on human resources topics. She has held various marketing, management and research positions in both small and large businesses. She has a B.A. in writing from Pennsylvania State University and an MBA from New York University.

About Performance Programs, Inc.

Performance Programs, Inc.

( is an organizational assessment firm in Old Saybrook, CT. The firm specializes in employee surveys for morale, satisfaction, engagement, and commitment, 360 feedback surveys, job personality testing, expatriate assessment, and work-life balance evaluations. Founded in 1986, Performance Programs has served thousands of organizations of all types, sizes, and locations worldwide. They can be reached at 1-800-565-4223.

Also available from the authors: “Employee Opinion Questionnaires: 20 Ready-to-Use Surveys that Work”:

This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: on behalf of the company listed above.

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Dianne Berner