Weston, FL/ Toronto, ON (PRWEB) March 30, 2006 –-
To help organizations prepare for a successful implementation of IVR survey, and increase completion rates of IVR survey, Datatel is offering a Free Guide titled “A Quick Guide to IVR Surveys – Getting it Right the First Time”. This guide stresses the importance of organization hearing the survey through the ears of the intended respondents. It contains many helpful tips and suggestions. An Ask the Expert and Periodic Updates are also offered.
Researchers, project managers, customer service managers, marketers can reprint and use as part of their project plans.
Items addressed in the Guide include:
- Writing an IVR survey script
- The importance of voice talent selection
- Maximizing completion rates
- Managing survey Data
- Advanced data interchange using web services
“A Quick Guide to IVR Surveys – Getting it Right the First Time” is free and available for download at:
As a full service IVR hosted solution, Datatel delivers all the resources and services necessary to successfully execute and manage IVR Surveys. On time, on budget, higher response rates, flexibility, real-time results and 100% customer satisfaction are the driving forces behind Datatel’s TeleSurvey services.
To ensure the success of your IVR survey program, Datatel offers an integrated service approach that can be tailored to meet your specific business objectives. In working with Datatel our clients have the accessibility they need to successfully implement and operate an IVR survey strategy.
With more than 12 years of experience and 100’s of surveys under management, Datatel offers the most complete solution in the market – for organizations with no time to experiment. We understand how important it is to have a partner you can count on, that's why we're there for you every step of the way, ensuring the success of your IVR survey initiatives.