Avotus Enables Pharma Industry to Wrest Control of its Mobile and Wireless Communications

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Avotus Corporation, the leading provider of communications expense management (TEM) and e-Procurement solutions, has introduced enhanced mobile and wireless management (MWM) capabilities specifically designed to help pharmaceutical companies manage wireless communications.

Avotus Corporation, the leading provider of communications expense management (TEM) and e-Procurement solutions, has introduced enhanced mobile and wireless management (MWM) capabilities specifically designed to help pharmaceutical companies manage wireless communications. Part of the Avotus Intelligent Communications Management™ (ICM) solution, it starts with an innovative e-Procurement process and extends through call center support, identification of wireless usage and allocation and tracking of wireless expenses. Organizations are able to select the exact services desired.

Unlike any other solution available, Avotus fully integrates mobile and wireless communications, including cell phones, Blackberry devices, PDAs and other devices, into a single spend management environment.

“Pharmaceutical companies are unique,” commented Alan Gold, Avotus chief marketing officer. “They are often international and their sales forces are widely dispersed, mobile and active. By its very nature, mobile communications, with its decentralized and distributed use, frequent device turnover, fragmented carrier coverage, is perhaps the least well-managed part of an enterprise’s overall communications spend.

"Avotus takes a holistic approach that integrates wireless and mobile management into the overall communications spend management environment. We start with Avotus e-Procurement, which is the only online RFP and reverse auction solution that is optimized for communications procurement. We add our expanded set of MWM capabilities to deliver unmatched savings and process controls for wireless communications,” continued Gold.

Mobile device management processes and procurement are typically highly decentralized with individual employees often contracting and expensing their own services. There often is no clear corporate “owner” of the spend category, and policies, if they are defined, are both difficult and unpopular to enforce. The result is significant – often undetected overspend and misuse.

Avotus mobile and wireless management allows pharmaceutical companies to select a range of services to address sourcing and procurement, inventory, cost and usage:

Inventory control – Avotus has a methodology and the managed services to quickly register all mobile users and devices, capture existing carrier and plan information, determine reimbursement and/or use policies.

Optimized sourcing and procurement – Through a unique automated process, Avotus enables a company to quickly develop a full RFP for the required services and products, obtain the best possible rates through a specialized online Web auction, and generate a contract ready for review—in a fraction of the time it would take through any other method. In addition, individual rate plans can be automatically reviewed, analyzed, and adjusted to fully optimize the company’s mobile and wireless spend, creating a new standard for best practices communications procurement.

Contract implementation, verification, and policy adherence – Avotus ensures that negotiated savings are actually implemented and realized over the life of the contract. Automated invoice validation analyzes each bill to ensure contract compliance. Asset-level purchasing is similarly automated, as is the enforcement of corporate policies.

Integrates with enterprise accounting systems – Avotus is the only company to provide fully integrated MWM that captures, records and integrates wireless communications costs with other corporate communications expense lines. Avotus feeds data to corporate enterprise resource management systems so wireless costs are allocated in precisely the same way as all other corporate expenses. This eliminates errors, strengthens audit trails and simplifies budget reconciliation.

Full lifecycle control through call centers/contract fulfillment – Avotus also provides Web-based and call center support for all user services and technical needs, including ordering accessories and new and replacement equipment, as well as for changing and decommissioning services. Avotus offers an intelligent, online, rules-based portal that accommodates individual procurement requirements (equipment, carriers, plan, etc.) within the context of corporate policy.

“Managing mobile and wireless spend is a huge challenge for any growing enterprise,” stated Eric Goodness, research vice president for Gartner. “Our research shows that the costs and complexity of a mobile workforce are often masked through inadequate policies, decentralized processes, and a lack of visibility into the spend. Companies that recognize and take steps to manage their mobile spend can yield strong results, and firms that incorporate mobile and wireless expenses into an overall spend management model will be well ahead of the game.”

Concluded Gold, ”Before organizations can control their mobile and wireless spend, someone within the organization must ‘own’ the problem. Recognizing that taking control of the problem is one of the biggest challenges organizations face, Avotus provides the answer with our Mobile and Wireless Management solution. Organizations can outsource the entire management of mobile and wireless to Avotus.”

About Avotus

Avotus is changing the way companies source, procure, and manage their communications services and assets. Combining technology, automation, and domain expertise, Avotus is redefining industry best practices. Avotus solutions eliminate the wasted time and hassle usually associated with contracting for new communications services and products and renegotiating existing or expiring agreements. Automated invoice processing, inventory management, comprehensive spend management and reporting enable Avotus customers to realize significant initial spend reduction and achieve ongoing visibility, cost containment, policy adherence, and process improvements without operational overhead or capital investment.

Avotus has a 20-year history of empowering companies of all sizes to gain lasting control over their complete worldwide communications environments through the effective management of their voice, mobile and wireless, data and converged communications spend.

For more information about Avotus communications management solutions, customers, and partners, visit http://www.avotus.com.

Avotus Corporation is a registered trademark and Avotus Intelligent Communications Management is a trademark of Avotus Corporation. All other trademarks are the property of their respective owners.

EDITORS – For further information:

Jo Martell

Avotus Corporation

1 Van De Graaff Dr.

Burlington, MA 01803

781-238-4455 Ext 222

Sandy McLaughlin

Soucy Communications Group

162 Great Rd.

Acton, MA 01720



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Greg Soucy