Columbus, OH (PRWEB) March 30, 2006
TDCI Inc. (TDCI), a leading enterprise software solution provider, today announced that Atrium Companies, Inc. (Atrium), the largest manufacturer of vinyl and aluminum windows and patio doors in North America, is now expanding deployment of TDCI’s BuyDesign® sales and configuration solution to Atrium’s HR Windows, Texas, and California regions based on the success of the system in Atrium’s Washington region. Atrium is using BuyDesign to offer web-based online quoting, ordering, and status inquiry services to the company’s extensive regional customer networks.
“The primary reason we selected the BuyDesign solution was because of its configuration capabilities,” states Roger Santone, Atrium VP of Information Technology. “The majority of our products can be configured for customer-specified dimensions and features, and BuyDesign enables us to make that capability available online to our customers 24x7. In addition, the fact that it can be integrated with different back-end manufacturing systems provides us the flexibility to deliver a common solution to our customers regardless of the internal system. Based on our success with BuyDesign in Washington, we are now accelerating deployment to additional areas of the country.”
Atrium Washington has been live with BuyDesign since December following a pilot period with selected dealers. During that period, feedback was collected and improvements made to refine the system’s ease-of-use. Atrium sales representatives have now been actively introducing the new system to dealers since the first of the year. At the end of February, over 25% of Atrium Washington’s dealer based was already using the system, with the number of quotes and orders increasing steadily every week. Atrium Washington customers include dealers and lumberyards that support a number of large homebuilders as well as independent contractors and the entire remodeling market.
“Our customers are very enthusiastic about the capabilities we’ve introduced using BuyDesign,” says Peter Venerdi, Atrium VP - Operations, Western Region. “They can now configure products, generate quotes, and place orders on their own any time of the day. That saves them a lot of time and effort while providing them with much greater flexibility.”
“Our goal is to be easier to do business with than anyone else,” adds Venerdi. “BuyDesign has enabled us to leapfrog our competitors in that respect. By offering these capabilities online, we are able to provide consistently accurate, up-to-date product and price information, where most other window manufacturers send out CDs that are essentially out of date as soon as they arrive. That means their customers don’t know for sure if their product configurations and prices are valid until after they place the order by fax or phone. That adds a lot of effort that doesn’t exist with the online approach. And from our point of view, there’s a lot less administration required as compared with publishing and updating CDs.”
“Our sales people are finding that dealer personnel are comfortable with the system after just 30 or so minutes of training,” Adds Venerdi. “In fact quite a few are just picking it up and using it effectively on their own without any training at all.”
With headquarters in Dallas, Texas, and 80 manufacturing and distribution centers located in 22 states, Atrium is the largest manufacturer of residential vinyl and aluminum windows and patio doors in North America. Atrium serves the new construction and repair and remodeling markets with a portfolio of products marketed under the Atrium® brand name and others. Atrium’s product lines are offered in a broad range of designs and price points. The company utilizes a multi-channel distribution network that makes it possible to provide quality, nationwide service to the greatest number of end-users. Atrium customers include the industry’s leading builders, retailers, homecenters, lumberyards, contractors, designers, and architects.
About TDCI and BuyDesign
TDCI is an enterprise solution provider that specializes in helping manufacturers and their distributors streamline the buying process for customized products. TDCI’s BuyDesign® software is a comprehensive sales and configuration solution developed to help companies increase sales by becoming ‘easy to do business with’ and improve profitability by reducing order processing time, cost, and errors. BuyDesign provides modular components for guided product selection and configuration, product visualization, quoting and ordering, drawing generation, and status inquiry. It also includes applications for front-end specification capture from within popular design products such as AutoCAD and others. For more information about TDCI and BuyDesign, visit http://www.tdci.com/