VoicePort Launches New Website

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VoicePort, LLC announces the launch of a new website, developed by Innovative Solutions of Rochester, NY.

VoicePort, LLC announces the launch of a new website, developed by Innovative Solutions of Rochester, NY.

VoicePort is a developer of speech recognition applications, specifically targeting the newspaper industry. In August 2003 VoicePort touted only one customer, The Washington Times. Since then their growth rate has been impressive, reaching 54 orders and continuing to climb. Current clientele include Star Tribune of Minneapolis, New York Daily News, the twenty-two daily papers of Osprey Media, and many more. VoicePort’s speech partners are of the best in the business, including Nuance, VoiceGenie, Genesys Labs and Upstream Works.

VoicePort hopes that the new website will be a reflection of their success in the industry. Their growth can be attributed to a number of factors including increased marketing efforts, strong focus on customer service, effective project management, and the continuous improvement process undergone in all their applications. VoicePort now employs just over twenty people, and are avid supporters Rochester Institute of Technology’s co-op program.

Innovative Solutions was selected by VoicePort for their marketing and database expertise. VoicePort’s new website will include a customer service section which will allow current and prospective customers instant access to documentation and support. The customer service section will also help to increase the speed of implementation at any new location.

Innovative Solutions will continue to support VoicePort in their marketing efforts after the successful implementation of the new site. “We want to make sure we are reaching our customers effectively” said Chris Mann, President of VoicePort. “Innovative Solutions has provided us with the tools to measure our success.”

“The new website will utilize our proprietary WebCraft software” said Kamini Mankani, Project Manager at Innovative Solutions. “This option allows VoicePort the opportunity to continue to evolve their website as the company expands into new verticals.”

About VoicePort:

Located in Pittsford, New York, VoicePort is the leading provider of speech recognition applications for the print media industry. The CircPort product is a robust application which has found a home in numerous papers across the country, in both OnSite & ASP models. VoicePort has expanded their call center and circulation solutions to include WebPort and Dispatch, two products which help to increase customer interaction and satisfaction. To find out more, please visit http://www.voiceport.net.

About Innovative Solutions:

Innovative Solutions is a Total Information Technology provider headquartered in Rochester, NY. Our range of services include I.T. consulting, Internet Marketing consulting, Internet Advertising, Website Development, eBusiness Solutions, Web Content Management, Custom Software Development, Systems Integration and Hardware Solutions. For more about Innovative Solutions, please visit: http://www.innovativesol.com.

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Elizabeth Witkowski