Denver, CO (PRWEB) April 6, 2006
Thanks to TouchStar Software customers, TouchStar Software is the 2006 recipient of the 4th Annual Contact Center World Members’ Choice Award for Best Outbound Dialer Solution!
During the Contact Center World Member’s Choice Awards Dinner, TouchStar Software’s Director of Operations, John McDonough, graciously accepted a distinctive trophy honoring TouchStar Software for its relentless effort to develop efficient and easy-to-use outbound dialer solutions. In addition, TouchStar received votes cast for its Monitoring and Coaching capabilities.
Steve Bederman, CEO, is pleased to have TouchStar Software receive such a distinctive and resounding vote of confidence from its many satisified users:
In today’s extremely competitive environment, call centers must have robust predictive dialers, with easy-to-understand, real-time management tools that deliver impressive campaign results and maximize worker productivity. Our role in this process is simple: Interface dialer offerings with existing applications to ensure seamless operations, while also providing integrated tools such as goals based performance management, digital call recording, VoIP connectivity, and much more. The result is ever-evolving technology that puts power at the fingertips of call center managers so that they can gain insight and make real-time decisions to propel their business forward.”
As TouchStar Software continues its rapid global expansion, the company will carry with it a special gratitude for this honor, as there is no greater acknowledgement or measurement of success than the recognition provided by clients. TouchStar Software looks forward to learning through events such as TEC 2006 (the organization’s annual user group meeting) and upcoming speaking engagements, how best to refine our offering, and ensure that TouchStar Software continues to earn the loyalty and trust of its customers.
About Touchstar Software
TouchStar Software Corporation is a privately held developer of software based predictive dialer and contact center solutions with headquarters in Denver, Colorado, and offices now in New York, New York; Leeds, England; and, Manila, Philippines, providing around the clock customer support. Meet The Team: On April 6th, Tiffany Kreinbrink, President of the Collections Division, will speak on Strategies to Optimize Call Center Collections during the 1st Annual Credit & Collections News Conference in Palm Desert, CA. Steve Bederman will be a featured speaker on May 17th during CasinoFest (Prior Lake, MN), where he will tackle the important ramifications of leveraging dialer capabilities to achieve success. This session will be a comprehensive and realistic discussion on the value of dialer technology to overall gaming industry call center profits. For more information, contact
sales -at- touchstarsoftware.com or contact the Marketing Department at 866-338-0678.
About Contact Center World
ContactCenterWorld.com, where Raj Wadhwani is Founder & Editor-in-Chief, is the leading global support organization for the contact center industry around the world. ContactCenterWorld.com currently has over 80,000 corporate members, of which 40% are at senior executive level within contact centers globally. The quality content on the site draws 7,500 unique users per day.
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