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XAlerts Puts Paramount in the Picture
SCEM software improves productivity and customer service.
Dorking, Surrey, UK (PRWEB) April 8, 2006 -- A world leader in the field of home entertainment is the latest blue chip company to install Categoric's XAlerts software to continually audit and monitor its business systems and ensure its operations run at maximum efficiency.
Paramount Home Entertainment took the decision to install Supply Chain Event Management (SCEM) software after recognizing the significant operational benefits in being able to integrate inventory management, manufacturing and sales processes across the supply chain. In a nutshell - to improve both productivity and customer service at a stroke.
Investigation of SCEM software revealed XAlerts to be the only product designed to integrate with any number of existing databases (SAP, DB2, SQL Server, Oracle, …) or operational data store without disrupting ongoing processes. Additional technical advantages that appealed to Paramount is XAlerts' use of SQL rather than the macro languages favoured by other systems. Ease of operation and competitive pricing were further factors in the organisation's final decision to install XAlerts.
Categoric's Paul Humphries believes that SCEM is now an indispensable tool in an increasingly competitive marketplace.
"Today's consumers are sophisticated, savvy and demanding," he said. "The supply chain in any business must be highly efficient not only to meet the needs of the end user but also to safeguard the reputation and credibility of all those involved in supplying and delivering the product.
"Even in the best-run businesses things can go wrong - whether it's human error or a failure of processes or systems. With millions at stake, these 'exceptions' need to be detected, notified and rectified immediately."
This is precisely what XAlerts is designed to do - provide automatic detection, followed by simultaneous direct notification to all relevant personnel and systems, automated rules-based escalation and optional triggering of automated corrective actions.
"Organizations that rely on manual checking are at a measurable disadvantage compared with competitors using an electronic real-time solution," said Humphries.
"Supply chain management practices must continuously evolve to deliver faster, more efficient solutions at lower costs. The fact is that competition today is often less about company versus company and more about supply chain versus supply chain."
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