Positioning HR to Better Support Business Strategy

Share Article

Interaction Associates names two experts in HR transformation. Veterans in leadership development, learning, and strategic HR join the leading performance improvement company in key roles.

The learning and performance improvement innovator, Interaction Associates (IA), today named two widely respected HR and leadership development experts to senior roles in the firm’s Cambridge office — both tasked with helping clients transform HR into a more strategic offering.

The announcement is the latest of IA’s significant efforts to provide clients with innovative solutions and first-rate expertise in the area of HR transformation to meet challenges inherent in evolving HR & Learning to better support business strategy.

“HR is undergoing a major shift in most industries and in many companies — with new pressures on HR practitioners multiplying exponentially,” said Linda Dunkel, President and CEO of Interaction Associates. “HR faces enormous challenges to be a strategic player in the face of a burgeoning range of issues confronting most companies — including globalization, outsourcing, relentless competition, shifting markets, technology advances — you name it. We excel at helping clients anticipate and meet those challenges.” said Dunkel.

Joining Interaction Associates in senior roles as collaboration consultants are Jane Wells and Andy Atkins, two HR and learning experts with decades of experience as leaders in developing/implementing HR strategies, leadership development initiatives, learning solutions, and change management strategies for a broad range of companies and organizations.

“The hiring of Jane Wells and Andy Atkins is huge for us as a firm — and helps to round out our considerable talent pool to help clients grapple with creating a more strategic and vital underpinning for their HR function,” according to Dunkel.        

“Both Andy and Jane have impressive track records in creating proven and tested solutions in the area of HR transformation. These two HR innovators add impressive bench strength to IA’s strong consultant team, positioning us well to help clients shift their HR groups and make them more strategic,” said Dunkel.

More info on HR Transformation at IA is at:


See below for IA company information, including bios for Andy Atkins and Jane Wells.

About Interaction Associates

Interaction Associates, Inc. is a leader in learning and performance improvement. For nearly 40 years, it has helped clients build collaborative capability to produce extraordinary results, improve critical business processes, and create and maintain productive work relationships. Interaction Associates’ work benefits hundreds of organizations and hundreds of thousands of individuals around the world.

HR transformation is a key business solution where Interaction Associates uses trademark strategic problem-solving skills and performance improvement strategies to solve client issues. See more information at: http://www.interactionassociates.com/bussol_hr.cfm

Andy Atkins Biography

Andy Atkins has an impressive track record in leadership and management development, human resources, and organization change management — among other areas.

Atkins comes to Interaction Associates from Bank of America, where he was a Senior Vice President, Leadership Development and Human Resources. There he provided talent planning, succession management, leadership development, high potential development, executive coaching, and organization change management for the Premier and Small Business Banking, Banc of America Investments, Fleet Merger Transition, and Wealth and Investment Management organizations.

Prior to the Bank of America, Atkins was Managing Director, Capability Development for FleetBoston Financial and Vice President, Organization Effectiveness for Genuity in Woburn. He has had senior human resources and organizational change consulting roles at Arthur D. Little, Fidelity Investments, and Mercer Management Consulting.

Atkins received a Master of Business Administration, Columbia University School of Business, where he received a Goldman Sachs Fellowship. He holds a Master of Arts from the State University of New York at Stony Brook, and a B.A. from Hofstra University, where he graduated Phi Beta Kappa, Magna Cum Laude. He has contributed to The Systems Thinker, Human Resource Professional, the Journal of International Compensation and Benefits, and other publications. He serves on the boards of the New England College of Finance and the Arlington Children’s Theater. Atkins is on the adjunct faculty in Babson College’s MBA program where he focuses on "leadership and change."

Jane Wells Biography

Jane Wells is a leading innovator in reshaping HR services to better support and advance business strategies.

Wells comes to Interaction Associates from Fidelity Investments, Boston, MA, where she was Human Resources Director, Development. In this role, she developed and implemented learning solutions to build the management, leadership, and professional capabilities of Fidelity’s Human Resources function. At Fidelity she was also Project Manager, Human Resources Technology Solutions, where she led business processes redesign and change managem`ent efforts to introduce companywide Human Resources systems. As Human Resources Director, she directed a large-scale assessment and redesign of hire and separation processes, dramatically improving the company’s ability to protect assets, proprietary information, and reputation when employees left the organization.

In her 22-year career as a Human Resources professional, Wells has also worked for Digital Equipment Corporation, Analog Devices, IBM, and the Human Resources Policy Institute.

She was the recipient of the Fidelity Investments Human Resources Leadership Award, 2002, Letter of Commendation, Fidelity Investments Chief Operating Officer, 1998, and Digital Equipment Human Resources PRIDE Achievement Award, 1993.

Wells received a Bachelor’s Degree in Urban Studies from the University of Pennsylvania and a Master’s Degree in Business Administration from Boston University, specializing in Human Resources.

# # #

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Michael Tirrell
Visit website