Computerized Emergency Department Triage Product Released: First of its Kind

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mTuitive, Inc. and Mentat Systems, Inc. announce the release of an Advanced Triage System for emergency department triage. The system utilizes a core expert rules system to enforce algorythmic formulas developed over 25 years at several of the busiest emergency rooms in the country.

mTuitive, Inc. announced the release of its new product, Computer Assisted Advanced Triage™ (Fast CAAT), a computer assisted, advanced triage system for hospital emergency departments. The application was developed under the guidance of Mentat Systems, Inc. and its founder Dr. Donald C. Thomas, one of the leading experts in emergency medicine in the United States. Based on protocols developed over 25 years of clinical practice using the mTuitive Agile Author for expert rules application, Dr. Thomas and mTuitive created the electronic triage system to expedite the flow of patients in the emergency department setting while maximizing resources in the delivery of appropriate care.

The core technology, the mTuitive xPert forward chaining inference engine, drives patient acuity and treatment protocols according to the practices determined by the emergency department’s managing physician. Diagnostic testing and treatment can commence immediately upon triage, rather than waiting for staff availability. Initial studies have demonstrated a reduction in the length of a typical ED visit by almost two hours. The system is being piloted at a busy community hospital in Arizona and will be available for general delivery in mid March.

As emergency triage and advanced intervention continue to grow more difficult, in both volume and complexity, the average waiting time in hospital emergency departments continues to escalate. Patient dissatisfaction is the most visible evidence of the growing crisis but the problem has deeper financial repercussions. Patients with lesser complaints and better insurance are seeking alternative treatment centers, leaving hospitals to deal with the more critical and financially less desirable patients which can deplete resources from financially strained hospitals.

Computer Assisted Advanced Triage (CAAT)™ delivers the accuracy, flexibility and reproducibility required to accelerate the flow of patients through the ED by initiating treatment earlier and in parallel with clinical assessment. The model of triage most often used today is based on using an experienced ED Nurse to separate patients based on her accumulated clinical experience. Mentat’s formulaic or formula based model is designed to replace the experiential model with a disciplined, protocol directed, reproducible program that is neatly integrated with clinical treatment. Studies have proven that the triage performance is dramatically improved while correcting the major weaknesses associated with the experiential model. The most experienced nursing resources are kept in the treatment area. Patients are efficiently channeled to the appropriate treatment track. Diagnostic testing commences upon triage rather than clinical assessment. The result is a parallel visit process focused on optimum utilization of resources, minimizing patient waiting time while ensuring improved patient safety.

About mTuitive, Inc.

mTuitive, ( was ffounde by experts in medicine, human factors engineerign and healthcare software. At mTuitive, the mission is to bring the power of computers—quality assurance, labor savings and knowledge access—to healthcare workers in a way that enhances, rather than disrupts, their ability to give quality care. For more information contact: Colin Murphy, mTuitive, Inc., 1600 Falmouth Road, Centerville, MA 02632; Tel: 5088-771-5800; E-mail:

About Mentat Systems Inc.

Mentat ( is a privately held corporation located in St. Petersburg Beach, Florida. Before founding Mentat, the principals were in clinical practice and emergency services in several leading healthcare instituitons for many years. For the past twelve years they have been providing consultation and direct management services to leading consulting firms and health care entities.

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John Murphy
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