Concierge Departments Not Just For Hotels Anymore

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The word "concierge" has been in the hotel industry for decades, and has recently emerged into the corporate world. Concierge businesses and departments are popping up all over the world. There is a huge demand for these kinds of services because more and more people have less and less time to do the things they need to do without interfering with their personal time, let alone work hours. Triangle Concierge is the world's premier international concierge training and consulting company who train both individuals and companies how to create their own concierge and/or Lifestyle Management Company.

We are one of the only companies in the world that do what we do. Medical and legal professionals have been specializing for years. Financial consultants help you grow your money, now we have concierge that help you add time to your life. They allow you to squeeze 36 hours into a 24 hour day. In short, Concierge and Lifestyle Management Companies are purveyors of time.

Triangle Concierge, Inc. is one of the first companies of its kind in the world today. Headquartered in Wake Forest, NC, Katharine Giovanni, President, works with both individuals and companies all over the world from over 40 countries including Australia, the Middle East, S. Africa and England in addition to their many U.S. clients. The company teaches individuals how to start their own concierge service through Giovanni’s best-selling book The Concierge Manual, group workshops and individualized one-on-one intense training sessions. In addition, they also provide on-site customized training and consulting services to companies around the world that wish to create in-house concierge departments as a benefit to their employees as well as helping established businesses add a new concierge service division.

The word "concierge" has been in the hotel industry for decades, and has only recently emerged into the corporate world. Concierge businesses and departments are popping up all over the world. There is a huge demand for these kinds of services because more and more people have less and less time to do the things they need to do without interfering with their personal time, let alone work hours. In fact, companies and individuals are not only starting to use concierges, but many are making them a part of their corporate benefit packages. Concierge are now everywhere … from shopping malls to universities, churches, associations, small and large companies, country clubs, condominiums, office buildings and yacht clubs to name just a few.

With a concierge service, individuals become more productive at work when they do not have to come in late or leave early to pick-up dry cleaning and prescriptions, wait for home repairmen and accomplish a host of other necessary and time-consuming evils. Concierge's run office errands, deliver lunch, relocate employees, make travel plans, and plan meetings all at the same time. It is a one-stop shop for virtually anything a person can use.

Triangle Concierge started as a local concierge service targeting corporate clients. Ten years ago, Giovanni was one of the very few concierge service providers in Raleigh, North Carolina. But she was not the first. She was, however, the first in her area to create a website for her company. What happened next should be an example to all of us. People from around the world started contacting Katharine to get information on how she operated her business and get tips on how to start and operate their own concierge business. After getting dozens of calls, Ron (Katharine’s business partner and husband) thought it was time to develop a concierge consulting business.

Within months, they began building their concierge consulting business. This included writing her book on how to start a concierge business and marketing herself as a speaker and consultant. "Today, Ron and I have consulted thousands of people from all over the world, and now we are helping corporations start their own in-house concierge departments" says Giovanni. "We are one of the only companies in the world that do what we do. Medical and legal professionals have been specializing for years. Financial consultants help you grow your money, now we have concierge that help you add time to your life. They allow you to squeeze 36 hours into a 24 hour day. In short, Concierge and Lifestyle Management Companies are purveyors of time.”

Giovanni is also president of XPACS (http://www.goxpacs.com), a national concierge company as well as the co-founder of the International Concierge and Errand Association (http://www.ICEAWeb.org).

If you would like more information on this topic, or to schedule an interview with Katharine Giovanni, please call Katharine at 919-453-2850, or you may email her via her websites at http://www.triangleconcierge.com; http://www.katharinegiovanni.com.

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