Fortiva Announces Industry-First Data Privacy Guarantee

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Claims of privacy and security of customer data validated by ESG Labs.

Fortiva Inc., a leading provider of managed e-mail archiving solutions, today announced the Fortiva Data Privacy Guarantee that ensures complete privacy of customers’ data outside of their corporate network. Through this program, Fortiva provides customers with an industry-first guarantee in the event that their data stored on Fortiva servers is ever compromised.

If data stored on the Fortiva network is breached and converted to readable form, Fortiva will compensate customers for up to 12 months of paid services. This guarantee is made possible by Fortiva’s unique DoubleBlind Encryption™ technology. The solution encrypts all e-mail data before it leaves a customer’s corporate network, and keeps it encrypted both in transmission and in storage. An encryption key, which is required to access the content of archived data, remains at the customer site, separate from the data which sits on the highly secure Fortiva network.

“With all the high-profile data leaks in the past year, the need for all vendors to ensure the security and privacy of their customers’ data has never been greater,” said Chris Tebo, Chief Technology Officer, Fortiva. “With so much sensitive information sent through e-mail, storing this data in a central repository creates real privacy concerns. The only way to ensure total privacy of this data is to encrypt it before it is placed in storage. The fact that the data is physically stored separately from the access keys makes our approach for e-mail archiving more secure than an in-house e-mail archive.”

In a recently published Enterprise Strategy Group report where ESG Lab performed two days of hands-on testing of the Fortiva solution, ESG writes that “Fortiva has proven that it can deliver e-mail archiving as a managed service that is viable, scalable, reliable and secure”. According to Brian Garrett, Technical Director, ESG Lab, “The company’s DoubleBlind Encryption did just what it claims it does: it kept e-mail archiving contents safe from all but authorized key holders. In no circumstance were Fortiva employees able to view or access customer email archives.”

Fortiva’s managed solution helps businesses to create, implement and enforce a policy for e-mail archiving and retention. The Fortiva e-mail archiving suite automatically captures all internal and external email communications and stores multiple copies offsite. Archived data can be easily accessed with real-time searching within Outlook or a Web browser interface, resulting in end-user productivity and storage management benefits.

About Fortiva

Fortiva is a leading provider of managed e-mail archiving solutions for regulatory or corporate compliance, legal discovery and e-mail storage management. With its outsourced solution, Fortiva is helping global businesses to quickly and easily meet e-mail archiving needs without risking data security. With DoubleBlind Encryption™ technology, Fortiva offers customers the data security and control of an in-house solution without having to worry about managing the storage infrastructure. Headquartered in Toronto, Canada and with offices across the United States, Fortiva delivers its customer-driven solutions through a strong network of strategic partnerships as well as a direct sales force. Fortiva is a privately-owned company, with investment from Cargill Ventures, McLean Watson Capital and Ventures West. For more information, visit

About ESG Labs

Enterprise Strategy Group (ESG) is a leading industry analyst firm that provides strategic guidance and unmatched service to technology vendors, IT professionals, venture capitalists, and institutional investors. The Enterprise Strategy Group evolved from the Enterprise Storage Group, and now offers products and services focused on application infrastructure and information security while it continues to set the tone for storage and information management. Enterprise Strategy Group sets itself apart from legacy analyst firms and boutiques by continuing to build its excellent reputation of assisting clients to make strategic business and IT decisions.

For more information:

David Gollom


Sarah Grant

613.236.0909 ext. 336


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